Ocean Import Agent
Ocean Import Agent
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Job Description
Scope of Position
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system.
- Track and trace Ocean Import files as required. This can be either internally via exp.o or externally via shipping Lines websites or by telephone to Shipping Lines offices
- Ensure timely delivery of freight to customers for all
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments meeting customer service standards.
- Contribute to maintain strong relationships with vendors (Shipping lines trucking companies and others).
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customers policies / requirements.
- Understand department process flow constantly looking for areas of improved efficiency.
- Ensure all customers standard operating procedures are followed and updated in the DLSOP.
- Meet KPI standards as per the companys procedures.
- Overseas communications timely responses to emails and requests (internal and external)
- Meets company standards of 52 hours training per year per employee.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Qualifications :
- Bachelors degree preferred.
- 6 months experience in Ocean Import
- Effective interpersonal skills.
- Good computer skills (Excel Word PowerPoint)
- Attention to Detail
- Fluent in English
Reporting Structure
- Ocean Import Supervisor
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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