Senior Systems Administrator
Senior Systems Administrator
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1 Vacancy
Job Description
Senior Systems Administrator
Minimum Requirements:
- Matric Grade 12
- Bachelors Degree in Computer Science Information Systems or equivalent
- 3 5 years relevant experience
Responsibilities:
System Administration (Including Identity and Access Management) 30%
- Centrally manage user access and permissions through single signon (SSO): create manage and delete user accounts and groups across all systems Company systems following the security principle of least privilege.
- Implement and enforce secure user access controls and security policies.
- Develop and maintain scripts for automating routine tasks and system maintenance.
- Stay updated with the latest industry trends technologies and best practices.
System and Network Operations 30%
- Ensure the efficient and effective operation of internal networks specifically the HH call center and all related components
- Recommend and plan required improvements
- Ensure internet speeds are sufficient and stable
- Ensure regular maintenance and redundancy and recommend and perform upgrades when required
- Monitor system performance and availability using tools to track and analyze system metrics
- Implement automation tools to streamline IT operations
- Handle escalated technical support requests from the existing support team
- Promptly address any technical issues in emergency or critical situations
- Monitor compliance with IT processes and rules
- Plan and undertake scheduled maintenance and keep maintenance records
Endpoint Management 20%
- Troubleshoot software issues and provide support to endusers
- Ensure IT systems comply with industry standards and regulatory requirements such as HIPAA GDPR and SOC 2
- Act on IT support tickets and requests from employees if escalated or if there are capacity constraints
- Enforce and monitor HIPAA and GDPR compliance on desktops
Leadership Collaboration and Mentoring 10%
- Provide technical support and guidance to endusers and other IT staff
- Work closely with other IT team members developers and stakeholders to ensure seamless IT service delivery
- Participate in IT projects including planning execution and postimplementation support
- Research and recommend emerging technologies that support the companys growth strategy
- Adapt communication style to suit different audiences ensuring effective verbal and written communication
- Handle complex technical assignments independently ensuring highquality work and clear communication
QMS 10%
- Create and maintain detailed documentation workflows and supporting materials for systems topology support and administrative actions
- Ensure that QMS guidelines are adhered to
- Ensure that all supporting documents are kept to date
- Ensure that all processes are kept relevant
- Ensure that all Cyber Security related processes are adhered to
Employment Type
Full Time
