Key purpose:
As a Desktop Engineer youll troubleshoot hardware issues for our customers and provide support in the form of recommendations to resolve their issues. You will be able to diagnose and repair computer hardware problems related to Windows Mac OS X or Linux systems. You should have some experience with computers in order to gain this expertise quickly.
Duties and responsibilities:
- Configures devices to ensure that they function properly by providing appropriate BIOS and operating system settings
- Creates updates or maintains computer or mobile device applications including installation files macros and scripts
- Supports background operations by providing and maintaining automated utilities for a variety of devices and operating systems
- Ensures desktops and mobile devices are functional through maintaining installing updating and troubleshooting software
- Mobile device functions
- Troubleshooting
- Mobile apps
- Serial number
- Storage
- App
- Attention to detail
- Command via teams
Qualifications and experience:
- Bachelors degree in Computer Science or related field required
- 2 years of experience as a software developer or with a development team required.
- Experience in application architecture design and debugging.
- Strong problem solving skills and ability to work independently and as part of a team