drjobs Administrative & Operations Assistant - 12867

Administrative & Operations Assistant - 12867

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1 Vacancy
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Job Location drjobs

Gauteng - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Studio Operations & Admin Coordinator
Location: Remote (Must be available during CET working hours)
Type: Part-time or Full-time (Flexible depending on candidate)
Start Date: ASAP

About the Role

We are a boutique reformer Pilates studio with a strong brand and growing international presence. Our mission is to provide exceptional studio experiences while cultivating a warm tight-knit community. Were looking for an experienced detail-oriented individual who can take ownership of daily operations and support the team behind the scenes.

If youre proactive highly organized and thrive in a support role that combines customer care admin and light finance this could be the perfect fit.

Key Responsibilities

1. Customer Communications

  • Respond to client inquiries via email social media and app support using brand-aligned templates.

  • Maintain timely warm and professional communicationwithout needing day-to-day supervision.

2. Bookkeeping & Accounting

  • Track and categorize all business expenses using a shared Google Sheet or accounting tool.

  • Prepare basic monthly financial summaries.

  • Organize receipts and support inventory tracking and monthly supply orders.

3. Instructor & Class Calendar Management

  • Maintain and update instructor schedules using Google Calendar Wix or studio management software.

  • Confirm class coverage send reminders and manage substitutions for instructor absences.

4. Newsletter & Content Coordination

  • Draft monthly newsletters using Wix based on past examples.

  • Update small website text/content as needed.

  • Conduct outreach to nearby offices for corporate discount promotions.

5. Payroll Calculations

  • Calculate monthly payroll for instructors based on classes taught.

  • Provide summaries to leadership/accounting for final approval and payment.

Nice-to-Have Experience

  • Familiarity with CRM platforms or automated client communication tools

  • Loyalty/referral program tracking

  • Simple slide creation for internal or external use

  • Influencer or press outreach using prebuilt templates

  • Social media support (posting scheduling or DM responses)

Ideal Candidate

  • Prior experience in a similar role (especially in wellness fitness hospitality or client-facing environments)

  • Exceptional written English communication

  • High attention to detail and strong organizational skills

  • Self-driven reliable and capable of independent work

  • Availability during Central European business hours (9am6pm CET) with flexibility for occasional urgent evening/weekend tasks

  • Proficiency with tools like Google Sheets Gmail Slack Wix and studio scheduling software

To Apply

Please send your resume and a brief note about why youre a great fit for this role to insert email or link. Bonus: include a sample of a client message youve written or describe a time you independently solved a problem at work.


Employment Type

Full Time

Company Industry

About Company

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