Senior IT Systems Engineer
Senior IT Systems Engineer
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Job Description
Job Title: Senior IT Systems Engineer
Model: Hybrid
Netsurits mission is to Support the dreams of the doers. For Netsurit this means helping employees achieve their personal dreams and ambitions while they free up our customers to meet their broader business goals by taking the burden of day-to-day IT operations off their shoulders. Whats your dream Join the Netsurit Team and enjoy a culture where each employee is encouraged to dream and work on their dreams!
Responsibilities:
- Windows Server OS Management:
- Administer and manage Windows Serverand 2022 environments.
- Perform regular patching using SCCM/Adaptiva and remediate failed updates.
- Service Desk Operations:
- Administer ServiceNow (SNOW) for daily incident updates.
- Accept assign and manage incidents tasks and changes.
- Monitoring and Reporting:
- Utilize UIM Monitoring Tool (Grafana) for server metrics and utilization.
- Use Azure Log Analytics and PowerBI for generating reports.
- Virtualization:
- Administer and optimize VMWare environments.
- Manage OVM environments.
- Physical Server Access:
- Access and manage Dell (iDRAC) and HP (iLO) servers.
- Documentation:
- Update Standard Operating Procedures (SOP) documentation on Confluence.
- PowerShell Scripting:
- Run scripts and one-liner commands for various administrative tasks.
- Troubleshooting:
- Resolve issues related to offline servers failing patches resource over-utilization DHCP DNS blocked ports and server/directory access.
- Vulnerability Remediation:
- Address VMWare tools and security risks (e.g. Sweet32) as requested by the business.
- Standby Duties:
- Participate in a standby rotation (usually one week per month).
- Collaboration:
- Manage tasks on Jira and log support tickets with Microsoft.
- Collaborate with other teams (Virtualization Backup/Storage AD CSO etc.).
Qualifications:
- Proven experience as a Systems Administrator or similar role.
- Strong knowledge of Windows Server OS ().
- Experience with SCCM/Adaptiva for patch management.
- Proficiency in ServiceNow (SNOW) administration.
- Familiarity with UIM Monitoring Tool (Grafana) Azure Log Analytics and PowerBI.
- Hands-on experience with VMWare and OVM environments.
- Knowledge of Dell (iDRAC) and HP (iLO) server management.
- Proficiency in PowerShell scripting.
- Strong troubleshooting skills.
- Experience with vulnerability remediation.
- Excellent documentation skills.
- Ability to work in a team and collaborate with various departments.
- Willingness to participate in standby duties.
About Netsurit: We are #305 on Inc 5000 Americas Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers!
With headquarters in New York Netsurit is a global leader in IT solutions providing comprehensive managed services cybersecurity AI capabilities and strategic insights for organizations of all sizes.
For 27 years Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on secure and resilient.
A Note to Third Parties: Principals only. Recruiters please dont contact this job poster. Please do NOT contact us with unsolicited services or offer
Employment Type
Full Time
