drjobs Technical Support: Team Lead

Technical Support: Team Lead

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1 Vacancy
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Job Location drjobs

Stellenbosch - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Houston we need a stellar leader! Join our intergalactic IT crew as a Technical Support Team Lead and pilot our tech infrastructure through the stars. Your mission: manage hardware software and networks troubleshoot galactic glitches and lead a crew of tech astronauts to victory. If youre a tech master with leadership chops launch into this cosmic role!



As Commander youll:
Navigate the Tech Galaxy: Oversee hardware software and network infrastructure to ensure peak performance and ironclad security
Defuse Cosmic Crises: Be the primary escalation point for complex technical issues leading troubleshooting and coordinating with vendors to minimize disruptions
Maintain the Starbase: Implement routine maintenance schedules system backups and patches to keep operations smoother than a hyperspace jump
Guard the Cargo Hold: Manage IT inventory track assets and ensure cost-effective procurement of equipment and consumables
Command Vendor Alliances: Negotiate contracts manage SLAs and evaluate third-party suppliers to secure top-tier service
Lead Your Starfleet: Supervise and motivate your IT crew fostering collaboration and driving professional growth
Chart the Future: Contribute to IT strategies report on system performance and assist in budgeting for tech missions

Skills & Experience:
To lead this expedition youll need:
Tech Mastery: 5 years in IT management with 2 years in a leadership role. Deep expertise in managing hardware software and network infrastructure
Crisis Navigation: Strong troubleshooting and problem-solving skills to resolve hardware software and network issues at warp speed
Vendor Diplomacy: Proven experience in vendor management contract negotiation and procurement processes
Mission Control Skills: Excellent leadership conflict resolution and project management abilities to keep your team and tasks on track
Tech Credentials: CompTIA A Network or Security (or equivalent) to validate your IT prowess

Qualification:
Grade 12 Certificate (your ticket to the stars)
Bachelors degree in IT Computer Science or related field (or equivalent experience that proves youre a tech titan)
CompTIA A Network or Security (or equivalent) to validate your IT prowess


Contact Kauthar Marcus on emailprotected or quoting the Ref: CTI005385.

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Employment Type

Full-Time

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