Service Delivery Specialist
Service Delivery Specialist
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1 Vacancy
Job Description
Job Description
Are you a strategic thinker with a passion for optimising IT service delivery and driving innovation
An exciting opportunity has arisen for a seasoned Service Delivery Specialist to join a dynamic and forward-thinking organisation. This is a critical role for a confident professional with a solid foundation in IT infrastructure stakeholder management and continuous service improvement. The ideal candidate will thrive in a fast-paced environment and be passionate about ensuring technology solutions align with business goals.
This senior-level position requires a hands-on individual with exceptional communication skills a strong technical background and a demonstrated ability to lead multiple projects manage third-party vendors and enhance service delivery standards. Youll act as the bridge between technical teams and the businesstranslating needs into efficient scalable solutions.
Key Skills and Experience:
- Bachelors Degree in IT Information Systems or Business Management
- Minimum of 7 years experience in a similar role
- Solid understanding of IT systems infrastructure solution architecture and emerging technologies
- Proven ability to manage vendors oversee projects and drive service improvement
- Strong problem-solving analytical and decision-making abilities
- Exceptional interpersonal communication and leadership skills
- Experience in incident management SLA monitoring and service optimisation
- Comfortable working across business functions and collaborating with internal and external stakeholders
- Ability to balance long-term strategic thinking with operational execution
EE Disclaimer:
All positions will be filled in accordance with the companys Employment Equity plan. We encourage people with disabilities to apply.
Application Unsuccessful Disclaimer:
If you do not receive feedback within two weeks of your application please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
