Head of Sales

Kendrick Recruitment is currently seeking a dynamic and results-driven Head of Sales to lead and implement a global sales strategy for a prestigious luxury private reserve. This is a senior leadership position focused on expanding revenue streams developing strategic partnerships and strengthening brand presence across key international and domestic markets.

Key Responsibilities:

Sales Strategy & Planning

• Develop and execute a comprehensive global sales strategy aligned with the brands mission and revenue objectives
  

• Identify new opportunities in core markets including the USA UK Europe and South Africa
  

• Monitor competitor activity and industry trends to refine positioning and market approach
  

Revenue & Business Development

• Achieve and surpass annual sales and occupancy targets
  

• Establish and nurture strong relationships with luxury travel trade partners such as tour operators travel advisors and DMCs
  

• Grow direct booking channels and foster loyalty among high-value repeat clients
  

• Explore and secure new business ventures and strategic partnerships
  

Team Leadership & Cross-Department Collaboration

• Lead a high-performing sales and reservations team including internal and external representatives
  

• Work closely with marketing and operations teams to ensure alignment on promotions guest experience and brand consistency
  

• Represent the reserve at key international trade shows roadshows and industry events
  

Client & Trade Relations

• Act as brand ambassador to key accounts and industry stakeholders
  

• Drive a relationship-led highly personalised approach to trade engagement and client retention
  

• Manage account strategies including sales calls familiarisation trips and training initiatives
  

Reporting & Market Analysis

• Monitor KPIs and track sales metrics to evaluate performance and return on investment
  

• Provide regular market intelligence and sales forecasts to senior leadership
  

Qualifications & Experience:

• 7 10 years of experience in luxury travel and hospitality sales with an established global trade network
  

• Proven track record of exceeding sales targets and growing revenue within high-end tourism
  

• In-depth understanding of the luxury travel landscape including affiliations such as Virtuoso and Traveller Made
  

• Background in conservation-based or experiential travel products is advantageous
  

• Strong interpersonal and communication skills with the ability to collaborate effectively across departments
  

• Proficient in financial tools and reporting systems (e.g. ERP Excel BI tools)
  

• High attention to detail and adaptable work ethic
  

Personal Characteristics:

• High level of integrity and professionalism
  

• Strong leadership negotiation and relationship-building abilities
  

• Entrepreneurial mindset with a strategic and hands-on approach
  

• Excellent presentation and communication skills
  

• Commercially minded with a deep understanding of the luxury guest experience
  

• Passionate about conservation sustainability and responsible tourism
  

• Able to thrive in a fast-paced high-performance environment
  

What Is Offered:

• A leadership role within one of Africa s most iconic private reserves
  

• An opportunity to contribute to a purpose-driven impact-focused organisation
  

• Access to unique travel opportunities and wilderness experiences
  

• Competitive compensation and benefits package
  

• A supportive and innovative workplace culture rooted in collaboration and excellence