Debtors Clerk
Debtors Clerk
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1 Vacancy
Job Description
Join a high-performing finance team at a fast-growing luxury retail brand!
Are you a detail-driven Debtors Clerk with a flair for financial accuracy and customer engagement This is your opportunity to be part of a dynamic team that fuels a multi-channel luxury business across wholesale e-commerce and online platforms.
We are looking for someone who thrives in a fast-paced environment takes full ownership of the debtors function and consistently delivers accurate timely financial results. You will work in a highly agile and supportive finance team using industry-leading tools like Odoo ERP and multiple banking systems.
Whats in it for you
- Be part of a rapidly growing business with a start-up energy and retail excellence
- Gain exposure to multi-currency and multi-platform financial operations
- Engage directly with customers and contribute to a sustainable financial ecosystem
- Work in a culture that values initiative precision and high standards
What we are looking for:
- At least 5 years of debtors/accounts receivable experience ideally in retail
- A finance diploma or relevant certification
- Proficiency in Excel and ERP systems (Odoo is a plus)
- Strong customer service and reconciliation skills
Duties:
Debtors Book Management
- Take full ownership of the debtors book across wholesale online and e-commerce platforms.
- Monitor the aging of accounts and prepare detailed reports for the Finance Manager.
- Follow up on overdue accounts to ensure timely collections.
Reconciliations and Allocations
- Reconcile customer accounts regularly ensuring accuracy and completeness.
- Allocate payments accurately across multiple banking platforms in a timely manner.
- Investigate and resolve discrepancies or queries relating to payments and account balances.
Credit Notes and Returns
- Process and issue credit notes for returns across online and e-commerce channels.
- Verify all customer returns and ensure they are accurately reflected in account statements.
- Manage the credit note process to ensure account integrity.
Customer Relationships
- Build and maintain positive relationships with customers across all sales channels.
- Address payment delays proactively and negotiate resolutions where necessary.
- Serve as the first point of contact for account-related queries.
Collaboration and Reporting
- Work closely with the Finance Manager and finance team to align priorities.
- Prepare regular debtors performance reports highlighting trends and risks.
- Support audit processes with required documentation and account data.
Compliance and Process Improvement
- Ensure all activities comply with internal policies and relevant financial regulations.
- Identify and implement process improvements within the debtors function.
- Maintain high standards of operational efficiency and accuracy.
If you are ready to make an impact and help drive financial clarity in a luxury retail space we want to hear from you!
Employment Type
Full Time
