Role Objective:
To provide effective technical and specialist support to staff whilst ensuring a high-quality service delivery to customers. Maximising service sales and profitability by creating customer confidence in the Dealership by providing quality service.
Key Performance Areas:
- Manage and monitor labour sales and workshop profitability and at all times conduct effective workshop planning
- Plan workshop production according to productive and available staff
- Attend to escalated workshop (technical) problems accordingly
- Evaluate all serviced vehicles (technical) and assist in ordering parts
- Maintain good housekeeping within department
- Manage training of all service staff
- Provide feedback to all workshop staff on individual performance against targets
- Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
- Manage risk (financial and non financial) within department
- Manage and drive personal and professional development
- Provide efficient and effective internal communication
Minimum Requirements:
- Senior Certificate (Grade 12)
- Qualified Motorcycle Technician
- 5 Years Workshop experience in a Dealership as Technician.
- Supervisory/Foreman experience in a Workshop would be highly advantageous.
- The aptitude and competency to manage a team effectively
- Valid motorcycle license
Essential Competencies/Skills/Knowledge:
- Diagnostic Ability/Skills
- Working knowledge of i-vehicles
- Planning & Organising
- Customer & Service Orientation
- Leading & Managing Teams
- Following Instructions & Procedures
- Coping with Pressure & Setbacks
A competitive salary is offered plus an incentive scheme as well as standard company benefits such as medical aid and provident fund contributions.
How to Apply:
Email a detailed CV to or send a whatsapp to for more information.
A competitive salary is offered plus an incentive scheme as well as standard company benefits such as medical aid and provident fund contributions.