Red Ember Recruitment is looking for a detail-oriented and proactive Refrigeration Administrator to join our client s team in Port Elizabeth. The successful candidate will provide essential administrative support to technicians and engineers ensuring the accurate closure of job packs and delivering high-quality service to clients in line with agreed SLAs.
- Provide efficient administrative support to refrigeration technicians and engineers
- Accurately capture job card data and update the companys system
- Plan technician routes efficiently to minimize travel time and cost
- Dispatch technicians within service level timeframes
- Prepare and send repair quotes to clients
- Establish and maintain professional relationships with customers and suppliers
- Ensure timely closure of weekly and monthly job packs on the internal system
- Resolve customer queries effectively and professionally
- Capture and manage stock data on internal databases
Requirements
- Matric certificate with a relevant administrative or technical qualification
- At least 1 year of experience in an administrative role ideally in a technical or client service environment
- Computer-literate with intermediate proficiency in MS Office
- Prior experience using job management databases is an advantage
Attention, to, detail
Education
Matric certificate with a relevant administrative or technical qualification