OM Bank - Senior Business Analyst
OM Bank - Senior Business Analyst
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1 Vacancy
Job Description
Lets Write Africas Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
At OM Bank we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.We are seeking an experienced Business Analyst to join our team. The ideal candidate will have a proven Retail Banking track record and will be responsible for analyzing and documenting business requirements designing solutions and ensuring the successful implementation of banking systems and processes.
The candidate will work in cross-functional Agile teams including product owners developers testers project managers and other stakeholders (e.g. Risk) to identify customer and business needs and translate them into requirements expressed as Use Stories to ultimately deliver compelling Customer Experiences.
KEY RESULT AREAS
- Collaborate with Product Owners and other stakeholders to identify and document business requirements for banking systems and processes in an Agile environment
- Work with product owners and development teams to design and develop solutions that meet customer needs
- Analyze and translate business requirements into artefacts that define and express the requirements including:
- User Stories
- Acceptance Criteria (Gherkin)
- Business Processes
- Business Rules
- Wireframes
- Data Requirements
- Run Grooming sessions
- Proactively manage project timelines and deliverables utilising and engaging in Agile practices including sprint planning daily stand-ups and retrospectives
- Conduct user acceptance testing and ensure that systems and processes are performing as expected
- Communicate with stakeholders to provide updates on status and ensure alignment with business goals and objectives
- Identify opportunities for process improvements and propose solutions to increase efficiency and effectiveness.
Domain Expertise:
Experience with system implementation testing and deployment ideally in Retail Banking
- Demonstrated success in collaborating with cross-functional teams stakeholders and vendors
- Familiarity with regulatory compliance and risk management practices in the Retail Banking industry
- Retail Banking in general
- Digital Banking (online and mobile app)
- Savings and Current Accounts
- Retail Lending (including Personal Loans and Overdrafts)
- Fraud
- AML
- Card Chargebacks/Disputes
ROLE REQUIREMENTS
- 4 years of proven experience as a Business Analyst specifically in Retail Banking and retail lending with a focus on digital banking systems and processes
- Retail Banking experience is essential
- Fraud and/or AML experience advantageous
- Card Chargebacks/Disputes experience advantageous
- At least 3 years working on Agile projects
- Skills and Qualifications:
- Relevant qualification - Degree Diploma and/or Certification advantageous
- Knowledge of Agile methodologies and project management practices including Scrum Kanban and Lean
- Excellent communication collaboration and problem-solving
- Ability to work independently and in a team environment in an Agile framework
- Strong analytical and critical thinking skills.
Skills
Adaptive Thinking Analytics Software Business Case Development Business Intelligence (BI) Analysis Business Requirements Analysis Business Requirements Elicitation Computer Literacy Current State Assessment Database Reporting Data Compilation Data Controls Gaps Analysis Readiness Assessments Requirements Development User Requirements DocumentationCompetencies
Action OrientedBusiness InsightCultivates InnovationCustomer FocusDecision QualityManages ComplexityNimble LearningOptimizes Work ProcessesEducation
NQF Level 7 - Degree Advance Diploma or Postgraduate Certificate or equivalentClosing Date
14 August 2025 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Required Experience:
Senior IC
Employment Type
Full-Time
