Campaign Operations Associate Director
Campaign Operations Associate Director
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Own document and continuously improve campaign processes from booking through reporting
Manage 3rd-party digital and print media partners ensuring SLA compliance
Troubleshoot delivery compliance and reporting challenges
Act as the clients gatekeeper to align bookings and creative with guidelines minimizing revisions
Collaborate with Media Insights and Platform teams to integrate solutions and boost efficiency
Provide regular updates to senior leadership on team performance and initiatives
Build trusted relationships with mid to senior client stakeholders
Proactively resolve issues to enhance client satisfaction and retention
Mentor and develop Campaign Managers/Executives on client-facing execution
Skills & Experience (Not negotiable):
Degree-level education required
Proven experience in retail media campaign management or execution (retailer or agency)
Demonstrated line management experience leading teams
Expertise in retail media platforms and planning
Strong client advisory skills with a solution-focused and confident approach
Ability to constructively challenge and improve processes in a fast-paced setting
Contact JADE GELDENHUYS on quoting the Ref: CTD000152.
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Required Experience:
Director
Employment Type
Full-Time
