Marketing Manager

ACG2951JOB

Our client is a leading financial services company who is looking for a qualified candidate to join their firm.

1. Human Resources Oversight MKT1 Department (10%)
   

• Delegate tasks and monitor progress to ensure timely completion.
  

• Provide hands-on coaching and training to enhance team performance.
  

• Manage annual performance reviews including goal setting and evaluations.
  

• Assess probationary periods and recommend contract renewals.
  

• Recommend promotions transfers or role changes based on employee potential skills and departmental needs.
  

• Collaborate with GAHR on recruitment activities such as candidate sourcing screening and participating in initial interviews.
  

• Maintain and revise job descriptions as needed.
  

1. Strategic & Business Planning (5%)
   

• Support the creation of annual short-term and long-term departmental budget plans aligned with company objectives.
  

• Develop operational plans based on corporate strategies ensuring alignment and execution.
  

• Set individual KPIs and targets based on departmental goals.
  

• Monitor plan execution and make adjustments as required.
  

• Prepare relevant business data reports and dashboards for management.
  

1. New Business Development / Prospecting (5%)
   

• Expand the sales and marketing network through new channels agents and partnerships.
  

• Build and maintain strong relationships with brokers and agents.
  

• Launch and execute new sales/marketing initiatives and business projects.
  

• Approach prospective clients to introduce products and services.
  

• Engage existing customers for cross-selling opportunities.
  

1. Client Servicing New & Renewal Business (50%)
   

• Provide product information to potential clients.
  

• Prepare and manage monthly renewal schedules following up with assigned clients to secure renewals.
  

• Update client details for underwriting purposes and arrange risk surveys if required.
  

• Draft quotations for new renewal or cross-sale opportunities in line with internal guidelines.
  

• Verify underwriting authority and obtain approvals from relevant parties.
  

• Generate official quotations through the CPC system and present proposals to clients.
  

• Forward confirmed quotations to the PA Department for contract issuance and necessary documentation.
  

• Deliver contracts and supporting documents to clients ensuring signed copies are returned for records.
  

1. Premium Collection & Debt Management (15%)
   

• Remind clients of premium due dates and follow up to ensure timely payment.
  

• Review premium payment and unclear payment lists from the Accounting Department.
  

• Reconcile payments with clients and send confirmed details back to Accounting for clearance.
  

• Escalate overdue accounts promptly for policy cancellation or debt write-off as per company policy.
  

1. Customer Service & Retention (10%)
   

• Maintain and regularly update the database of assigned clients.
  

• Respond to client inquiries requests and product-related questions.
  

• Maintain relationships through client visits gifts and participation in events.
  

• Deliver training sessions or presentations for clients when needed.
  

• Collaborate with the Claims Department and Risk Engineers during surveys loss control activities or workshops.
  

1. Other Duties (5%)
   

• Prepare periodic and ad-hoc reports.
  

• Perform other assignments as directed by management.
  

Requirements

• Bachelor s degree in a relevant field; insurance qualifications (e.g. ANZIFF CII) are an advantage.
  

• Minimum of 8 years of relevant industry experience with solid expertise in non-life insurance products.
  

• Strong understanding of sales marketing customer service and current market trends.
  

• Proficiency in spoken and written English.
  

• Skilled in MS Office applications including Outlook Word Excel and PowerPoint.
  

• Excellent interpersonal and communication skills able to work effectively across all levels.
  

• Proven ability to design implement and optimize processes and procedures.
  

• Strategic thinker with strong analytical and problem-solving abilities.
  

• Experienced in coaching team leadership and change management.
  

• Highly organized client-focused and results-driven.
  

Contact: Hieu Nguyen

Due to the immense number of applications only shortlisted candidates will be contacted.