Customer Experts for Leading Airline Brand - Italian Speaking - Athens
Customer Experts for Leading Airline Brand - Italian Speaking - Athens
Posted on :
13-08-2025
Employer Active
1 Vacancy
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Job Description
Position: Customer Expert
Work model: On site
Location: Athens
Employment type: Full-time
Some of the daily tasks well entrust you with:
- Responding to customers requests (including partners travel agencies corporate) through multiple communication channels
- Entering customer information in our system to issue tickets or update records
- Explaining rules and procedures to passengers prior to boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining applicable fees and taxes for each ticket
Well love it if you have:
- High level of fluency in Italian
- Good communication skills in English
- Customer service experience preferred
- Strong verbal and written communication skills utilizing active listening
- Experience working in hospitality/travel/airline industry is a plus
- The ability to learn and adapt to new software technologies
What we offer:
- Complete support to help you ease your relocation to Greece we cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Employment Type
Full Time
Key Skills
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