Senior Field Service Technician
Senior Field Service Technician
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1 Vacancy
Job Description
Senior Field Service Technician
Job no:
Work type: Full Time
Location: Melbourne - North Melbourne - South Melbourne - East Melbourne - West Melbourne - Inner
Senior Field Service Technician Visy Automation
Location: VIC (Field-based travel required)
At Visy we want to shape the future. Together we drive innovation create sustainable solutions and solve the problems that matter. Join us and be part of a team making a real impact.
The Opportunity:
Our Visy Automation team is looking for a hands-on and experienced Field Service Technician to provide on-site technical support for packaging automation equipment. Reporting to the National Service Manager youll work across multiple customer sites to ensure machinery performance uptime and customer satisfaction.
This is a senior-level diverse and technical role requiring a current A Grade Electrical Licence strong PLC experience and proven field service capability. A degree in Mechatronics or similar is highly regarded. Youll be involved in installations preventative maintenance and fault diagnosis on robotics PLCs conveyors servo motors and drive systems.
Were seeking someone who prides themselves on delivering outstanding customer service with the ability to build trusted relationships on-site. Youll also play a key role in mentoring junior technicians sharing your knowledge and experience to build team capability and performance.
Key Responsibilities:
Perform advanced electrical and mechanical service installation and repair work on Visy Automation and third-party equipment
Troubleshoot and modify PLCs touchscreen interfaces robotics and servo systems
Solve mechanical issues and interpret AutoCAD circuit and mechanical diagrams
Recommend and implement system improvements; deliver operator training
Complete detailed service reports with accurate diagnostics and part recommendations
Collaborate with engineers suppliers and customers to achieve successful outcomes
Lead safety compliance across all work environments including customer sites
Mentor and guide junior team members supporting skills development and knowledge sharing
Represent Visy with professionalism maintaining high standards of customer service at all times
What You Will Bring to the Team:
Current Victorian A Grade Electrical Licence
5 years of senior field service or maintenance experience in manufacturing packaging automation or similar industries
Strong mechanical aptitude or mechanical trade/technical background
Hands-on PLC experience (Allen Bradley Siemens Omron) with robotics servo drives pneumatics or hydraulics
Strong communication and leadership skills with a passion for mentoring others
A genuine commitment to customer satisfaction and service delivery
Flexibility to travel interstate (and occasionally internationally)
Certifications & Licences:
Mandatory: A Grade Electrical Licence (Victoria)
Desirable: ABB or other robotics experience; post-trade qualifications in mechanical pneumatics or engineering
What Youll Love When You Join Us:
Variety: Work across a wide range of automation systems and industries
Innovation: Join a high-performing team at the forefront of packaging automation
Growth: Be supported with ongoing training and development within Visy Automation
Ready to take your technical career on the road Apply now.
You will be required to meet Visys employment criteria including a criminal history check and pre-employment medical (including drug & alcohol testing).
Visy is an equal opportunity employer committed to diversity and inclusion.
Advertised: AUS Eastern Standard Time
Applications close:
Back Employee Referral
Required Experience:
Senior IC
Employment Type
Full-Time
