Income Maximisation Officer
Income Maximisation Officer
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Job Description
Income Maximisation Officer
Fixed Term Contract for 6 -month and Part-Time 14 hours per week (Wednesdays & Fridays)
SO2: Starting salary 41580 pa pro-rata
About Us:
It is an exciting time to join Lambeth Council we have bold ambitions for the future of Lambeths communities and residents through ourLambeth 2030 Plan Our Future Our Lambeth. To deliver on these ambitions we have embarked our transformational One Lambeth Programme ensuring we are connected by purpose in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;Equity Ambition Kindness and Accountability. For more information please have a look at our dedicatedOne Lambeth Values and Behaviours page.
About the Borough:
Located in the heart of South London Lambeth Borough is a vibrant community of over 317600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North we are proud to be the 9th largest borough in London. Our diversity is our strength with more than 130 languages spoken making Lambeth the home of the Windrush generation Londons largest LGBTQ community and a thriving Portuguese-speaking community.
With exceptional schools lush green spaces including Brockwell Park cultural gems like the Black Cultural Archives and world-renowned institutions such as St Thomass Hospital Lambeth offers an enriching and dynamic environment.
About the Team:
The Voids Service is part of ourIncome Maximisation Teamwithin Housing Services at Lambeth Council. We manage empty council homes from key to keycoordinating inspections repairs and lettings to ensure properties are re-let efficiently and to a high standard. As an Income Maximisation Officer youll work closely with Void Surveyors and Neighbourhood Housing Officers to support prospective tenants through viewings sign-ups and settling into their new homes. The team operates in a fast-paced responsive environment committed to delivering a high-quality voids service for Lambeth Council tenants.
About the Role:
Part-Time (Wednesdays & Fridays) Job Share Opportunity
We are seeking a proactive and organisedIncome Maximisation Officerto join our team on apart-time basis workingWednesdays and Fridaysas part of ajob share arrangement.
This role focuses exclusively on the management ofresidential void properties helping to minimise turnaround times and maximise rental income. You will coordinate the end-to-end voids and lettings process including arranging viewings conducting sign-ups and ensuring smooth transitions for new tenants. Youll also work closely with Neighbourhood Housing Officers to support tenancy management and maintain accurate records throughout.
Key responsibilities include:
- Managing the voids and lettings process for residential properties
- Liaising with prospective tenants and internal teams
- Responding to enquiries and maintaining up-to-date systems
- Supporting the delivery of income maximisation services
This is a fantastic opportunity to contribute to a high-impact service while working flexibly within a supportive team. If you have experience in property management strong communication skills and a commitment to public service wed love to hear from you.
To be considered for interview your CV and supporting statement will clearly evidence:
- Experience working within housing voids or reactive repairs services
- Knowledge of void property standards and relevant legislation
- Ability to work collaboratively within a team and under supervision
- Understanding of KPIs and performance monitoring
- Good financial awareness and attention to detail
- Strong communication skills and experience engaging with contractors and stakeholders
For detailed qualifications and requirements please review the job description and person specification in the hyperlink below:
Job Description and Person Specification
Contact Information:
For an informal discussion about the role please contact Daniel Day -
How to Apply:
If youre interested in this opportunity click on the apply button and complete an online application.
In your supporting statement please clearly demonstrate how you meet the shortlist criteria marked with an A at shortlist stage. We operate an anonymised application process so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert close date: 11:59pm on Monday 25 August 2025.
Benefits:
We believe in rewarding our staff. When you join us youll gain access to a range of benefits including:
- Participation in our 5 Staff Networks: Black Asian and Multi-Ethnic LGBTQ Disability Young Professionals and Womens.
- Generous annual leave entitlement starting from 27 days increasing to up to 35 days depending on length of service.
- Membership in the Local Government Pension Scheme.
- Hybrid Working.
- Employee Assistance Programme.
- Occupational Sick Pay based on length of service.
- Discounts at local restaurants.
- Discount at our Active Lambeth Gyms.
- Learning and Development opportunities including Apprenticeships.
- Cycle to Work Scheme.
- Secure Bike Storage facilities at our Town Hall and Civic Centre.
- Trade Union Membership.
At Lambeth we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion a Living Wage Employer and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations please clickhere.
We actively support applications from Lambeth Care Leavers
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
- Accounting Software
- Accounting And Auditing
- Accounts Receivable
- Accounts Reconciliation
- Computer Data Entry
- Cooperate risk management
- Accounting & Finance
- Collection And Recovery
- Account Management
- Cash Management
- Communication
- Conflict Management
- Microsoft Excel
- Telephone Skills
- Customer Relationship
