Business Analyst II, Operations Technology Solutions
Business Analyst II, Operations Technology Solutions
Posted on :
13-08-2025
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1 Vacancy
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Job Description
At Amazon our mission is to be the most customer-centric company on Earth. To get there we need exceptionally talented bright and driven people. Operations Technology Solutions organization (OTS) with an unparalleled scope is part of the Amazons WW Operations & Robotics team. We design deploy and support IT infrastructure devices and Services across Amazons Global Fulfillment Centers Transportation (Middle Mile Last Mile & Logistics) and Specialty Customer Solutions (Amazon Fresh Prime Now Lockers Pantry Campus and Prime Air).
Our customers range from Amazon lockers to Amazons Air Hubs. OTS team is looking for a driven Business Intelligence Analyst to power our data-driven decisions. You will turn complex data into actionable insights that drive our operational excellence.
We want a self-starter who tackles challenges head-on and delivers results fast. You will own our business analysis process manage KPIs and lead risk assessments that shape our strategic direction. Your ability to transform raw data into compelling stories will directly impact leadership decisions and team performance. Bring your sharp analytical mind and strong communication skills to help us maintain our competitive edge.
If youre energized by fast-paced environments and passionate about using data to solve business challenges we encourage you to apply.
Key job responsibilities
- Think efficiently as a Business Analyst: manage routine business metrics and priorities while providing consistent analysis and recommendations on daily metrics operations
- Work closely with data providers to validate data accuracy and assist in developing automated reporting solutions for regular delivery schedules
- Apply analytical skills in gathering and analyzing quantitative business data to create standard reports participate in metrics discussions and suggest potential improvements
- Support the development of regular reporting metrics (weekly monthly quarterly) and assist with operational planning forecasting and reporting models to help stakeholders make informed decisions
- Create regular business reports write basic database queries and conduct data analysis using MS Excel MS Access Essbase Cognos and MySQL to track performance trends and support forecasting efforts
- Perform initial root cause analysis using available data to identify basic process or metric issues recommend improvements and help implement new measurement approaches
- Support operations/business teams in developing and maintaining KPIs basic automated reporting and process improvements aligned with established business requirements
- 15% travel domestic and international dependent upon business need
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Bachelors degree or equivalent
- 4 years of experience as business analyst data analyst or similar role
- 4 years of writing SQL queries and creating business intelligence reports using Tableau Power BI experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience building and maintaining automated forecasting models utilizing regression or statistical methodologies.
- Masters degree or MBA in business strategy operations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66900/year in our lowest geographic market up to $143100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Our customers range from Amazon lockers to Amazons Air Hubs. OTS team is looking for a driven Business Intelligence Analyst to power our data-driven decisions. You will turn complex data into actionable insights that drive our operational excellence.
We want a self-starter who tackles challenges head-on and delivers results fast. You will own our business analysis process manage KPIs and lead risk assessments that shape our strategic direction. Your ability to transform raw data into compelling stories will directly impact leadership decisions and team performance. Bring your sharp analytical mind and strong communication skills to help us maintain our competitive edge.
If youre energized by fast-paced environments and passionate about using data to solve business challenges we encourage you to apply.
Key job responsibilities
- Think efficiently as a Business Analyst: manage routine business metrics and priorities while providing consistent analysis and recommendations on daily metrics operations
- Work closely with data providers to validate data accuracy and assist in developing automated reporting solutions for regular delivery schedules
- Apply analytical skills in gathering and analyzing quantitative business data to create standard reports participate in metrics discussions and suggest potential improvements
- Support the development of regular reporting metrics (weekly monthly quarterly) and assist with operational planning forecasting and reporting models to help stakeholders make informed decisions
- Create regular business reports write basic database queries and conduct data analysis using MS Excel MS Access Essbase Cognos and MySQL to track performance trends and support forecasting efforts
- Perform initial root cause analysis using available data to identify basic process or metric issues recommend improvements and help implement new measurement approaches
- Support operations/business teams in developing and maintaining KPIs basic automated reporting and process improvements aligned with established business requirements
- 15% travel domestic and international dependent upon business need
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Bachelors degree or equivalent
- 4 years of experience as business analyst data analyst or similar role
- 4 years of writing SQL queries and creating business intelligence reports using Tableau Power BI experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience building and maintaining automated forecasting models utilizing regression or statistical methodologies.
- Masters degree or MBA in business strategy operations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66900/year in our lowest geographic market up to $143100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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