Change Management & Platform Data Lead

We at Brompton are striving for high customer satisfaction with an intrinsic motivation to improve our products and processes. As a Change Management & Platform Data Leader you will be reporting to the PMO director and significantly drive the entire business in the exciting world of continuous improvement & data management through change and adoption.

The role will flex between executor manager and leader performing change & data management duties on higher complexity requests (approx. 35%) line management support of the team (approx. 30%) as well as process and long-term capability development (approx. 35%).

You will chair the change advisory board assessing benefit impact feasibility of requested changes with an appropriate approval workflow in place delivering change through to production implementation & system update. You will share ongoing communication of prioritisation decisions and progress tracking to support effective cost control through phase in phase out management and on time alignment with active new product introduction programmes.

The Person:

We are seeking a candidate who can provide optimum levels of leadership and encouragement training and support to help others achieve agreed KPIs and budgets. They are also expected to encourage others to communicate effectively and efficiently at a level that is understood by all; thus developing a culture of participation and involvement.

Main Responsibilities:

Change management

• Owner of the change management process for CI and NPI with responsibility to identify & implement continuous efficiency improvements across people process & tools - recognising the differing needs of each area.

• Prioritise changes to focus on where we can add value to people and the business most effectively using a data driven approach to determine & communicate prioritisation.

• Responsible for delivery of high complexity / critical change requests while working closely with the platform data & change coordinators to ensure the agreed programme of change is achieved

• Support the team for items in need of escalation and drive any necessary solutions to support

• Ensure alignment of CRCN running change delivery with NPI programme timelines

• Creation and maintenance of relevant documentation & tools (CMS Calendar Wrike blueprints SolidWorks PDM Templates & Approval Flows Reports CMS SharePoint and CCB (Change Control Board) & CMS Owners user groups)

• Management and reporting of KPIs regularly and visibly driving KPI milestone achievement & cost impact (Bom level scrap etc)

Platform Data

• Owner of product BoM platforms at part group & B-code level providing visibility of all future BoM changes at part level based on known active CI & NPI programmes with associated phase in timing & cost impact

• Owner of the spec to configurator end to end process across NPI & change management with responsibility to identify & implement continuous efficiency improvements across people process & tools.

Team

• Line management of the data & change coordinators / change administrator & configuration administrator

• Coach CMS Owners on best practise with regards to the CR process.

Skills & experience

Leadership Traits

• This is the right job for you if you have a natural passion for managing change and data integrity with strong project management experience in a high-quality and fast paced environment.

• The role will require an elevated level of communication & interpersonal skills from operator to senior executive level and the ability to influence stakeholders and project owners who may have diverse priorities.

• The role will require creating and guiding the medium- and long-term strategic journey of CMS & BoM systems linking to the company technology strategy

• The role requires a pro-active driven individual to take immediate ownership of the Change Management System governance as well as the end-to-end spec to configurator process.

• Ability to deal with prioritization and escalation under high pressure as well as to organise plan and document tasks in a highly structured process focussed way of operating.

• Ability to analyse business data draw relevant conclusions and provide appropriate recommendations to business stakeholders.

• Working in teams is essential for our success which means we are looking for team players who will grow develop together and align with our culture with high emotional intelligence.

• We are seeking a candidate who can provide optimum levels of leadership and encouragement training and support to help others achieve agreed KPIs and budgets.

Technical Skills & Knowledge

• Experience both as a line manager (direct reports) and as a cross functional facilitator (network organisation) which allow you to foster and build stakeholder relationships.

• Good understanding of Technical Engineering Drawings and customer feedback and their impact from product development to the customer delivery.

• Strong understanding of PDM change workflows BoM creation tools and process

• Must have excellent Microsoft Office ideally in Office 365 environments.

• Experience in interactions with ERP/MRP systems document control (e.g.: PDM SAP SharePoint) and project management tools (e.g.: Wrike MS Projects).

• Experience of working closely with Production Design NPI (New Product Introduction) Manufacturing Engineering Quality Assurance Electric Systems and Product Management teams.

Sustainability and Health and Safety Responsibility