Local HR Shared Service Center Manager

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the Role

In this role you will be an active member of the Human Resources team and set the direction of Alfa Lavals Central Europe HR Service Center.
You will lead guide coach and develop the HR Shared Service Center team ensuring excellent service delivery efficient processes and continuous improvement.
This position offers the opportunity to influence the future of HR operations across multiple countries and shape a customer-focused HR service culture.

What Youll Do

• Lead and develop the Local HR Shared Services Team supporting Poland Central & Eastern Europe and the Netherlands among other countries.

• Lead and manage a team of HR specialists providing guidance support and development opportunities.

• Oversee day-to-day operations to ensure efficient and effective HR service delivery.

• Monitor and analyze service metrics identify improvement opportunities and implement corrective actions.

• Resolve complex HR cases and manage escalations promptly and professionally.

• Drive continuous improvement initiatives to enhance HR service efficiency and effectiveness.

• Ensure compliance with legal requirements and alignment with Alfa Laval HR policies processes and tools across supported countries.

• Collaborate with internal HR stakeholders including Centers of Excellence local HR teams HR Managers IT and the HR systems group.

• Lead the expansion of HR Shared Services to additional countries (e.g. UK and Germany).

• Promote a customer-focused culture and optimize the resources and costs of the HR Shared Service Center.

• Participate in cross-functional projects to ensure seamless end-to-end HR processes from data systems and policy perspectives.

Who You Are

You are an experienced HR professional with proven managerial skills a track record of motivating and engaging teams and a passion for operational excellence.
You thrive in an international environment are proactive in driving change and excel in building strong internal relationships.

What You Bring

• Proven managerial experience in HR Shared Services HR Operations or global HR project environments.

• Experience in an international organization ideally within HR SS/HRO environments.

• You are a proactive communicative change agent with drive and networking skills.

• Strong problem-solving and decision-making abilities.

• High energy positive attitude and a customer-oriented mindset.

• Fluent spoken and written English

Whats in It for You

• A challenging role in a friendly open environment where collaboration and development are encouraged.

• Global networking with HR colleagues across Alfa Laval.

• A relaxedno dress-codeenvironment where you can be yourself.

• Opportunities to get involved in meaningfulCSR initiatives.

• Flexible start times begin your day anytime between7:30 and 9:30 AM.

• Ahybrid work modelwith 3 days a week in our modern Krakw office (Przybyszewskiego 56 Bronowice).

• Monthly salary complemented by a comprehensive benefits package including:

  • Lunch card

  • Private medical care for you and your family

  • Sports card

  • Life insurance

  • Access to MyBenefit platform

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

We are looking forward to your application please submit it online. Applications sent directly via email will be deleted and disregarded due to GDPR.

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