I-HACK Social Media Assistant

Position Summary
Career Readiness Learning Objectives: Communication Understand and practice effective communication of I- HACK programs and projects through creative graphics and illustrative language on social media platforms. Technology Become proficient using multiple social media and design platforms to create unique content that effectively displays I- HACK culture and recruits potential students for I- HACK programs. This position is a 10 (at student supervisor discretion) hours per week during the school year during normal business hours 8-4:30pm Monday-Friday. The student worker will provide receptionist support to office visitors route traffic and assist any visitors to the correct office or department as needed. The student worker will be responsible for answering basic questions regarding information about the building and its staff. Other tasks include making deliveries around campus creating and maintaining spreadsheets contributing to events around campus and office functions. This student worker will also aid in the scheduling of available lab/classroom space according to student staff and faculty requests. It is necessary to be able to process information resolve problems respond to request for services make good judgements when determining the need or level of assistance have excellent customer service skills and maintain confidentiality. This student worker will also be responsible for managing and contributing to various social media platforms related to I- HACK and the programs within the College of Engineering and Business. This worker will be responsible for gathering content scheduling recurring posts in business suite communicating with professors and faculty on current projects and reaching out to students about their experiences. This student will also be tasked with researching creating and implementing a marketing communications strategy plan for various social media accounts. This plan will likely change each semester according to flexible objectives KPIs and available content. This student worker will also assist with management and content development of internal and external websites related to I- HACK and its programs. Other advanced tasks include conducting research on topics including but are not limited to higher education trends potential industry partners local community contact information academic news and educational updates. This position will also be trained in event management by assisting in coordinating and planning recruitment and retention events for the department as well as assisting during the implementation of the event plan. Other tasks related to event management include creating marketing materials such as flyers activities and digital graphics to promote events programs and projects within the department. Posts and content creation will be submitted for approval to the student hiring manager and are subject to change.

Physical Demands
Must be able to lift at least 25 lbs.

Required Qualifications
General office skills Demonstrate the willingness to accept supervision the ability to follow directions the capacity to work under pressure and work as a team Demonstrate excellent public relations and customer service skills Commit to successful teamwork with the entire I- HACK staff Demonstrate an advanced level of maturity exhibited in sound judgment emotional stability flexibility and willingness to accept responsibility Able to follow directions with accuracy and in a timely manner Articulate verbal and written communication skills Detail-oriented and organizational skills Accurately gather and enter information into basic records spreadsheets logs Computer skills: Microsoft Office 365 Adobe Canva etc. Some experience with popular social media platforms: Facebook Instagram Twitter TikTok etc. Ability to time manage and follow a set schedule Interest in engaging with students faculty and business partners regarding content creation Must be proficient in taking photos and recoding quality videos for social media

Preferred Qualifications
Consider what kinds of skills experiences or education might give an applicant an advantage over other applicants. Specify these details here or type N/A in this space.