Web Meeting Host
Web Meeting Host
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USD 21 - 21
1 Vacancy
Job Description
Job Details
Job Posting Date(s)
Description
APPLICANTS MUST BE ABLE TO BE HOST PUBLIC MEETINGS 3 TO 4 HOURS PER WEEK TYPICALLY AFTER 5 P.M. SOME ARE FULLY REMOTE WHILE OTHERS REQUIRE IN PERSON EQUIPMENT SETUP AND OPERATION. ADDITIONAL FLEXIBLE DAYTIME HOURS ARE REQUIRED FOR PUBLICATION OF RECORDINGS.
GENERAL DESCRIPTION:
Under general supervision of the Information Technology Manager incumbent facilitates Town online meetings by providing technical support for web conferencing technology.
ESSENTIAL DUTIES:
- Troubleshoots technical web conferencing problems for panelists and attendees on a variety of devices such as personal computers laptop computers tablets and smart phones.
- Arranges full and hybrid web conferencing meetings ensuring working order or equipment; coordinates pre-production details with presenters or staff.
- Prepares recorded meetings for publication and makes available to the public through the Town website; archives recordings in accordance with current state regulations.
- Maintains current knowledge of web conferencing technology; conducts web conferencing training to staff.
- Contributes to a respectful and safe work environment by fostering a culture of positive communication ethical behavior and emphasis on providing exceptional service to internal and external customers.
OTHER DUTIES:
- Performs other duties as required.
CONFIDENTIALITY:
- Maintains confidentiality of records and information as appropriate
CONDUCT:
- Observes safe work practices
- Represents the Town in a professional and courteous manner; observes and respects the dignity of all persons
DEPENDABILITY:
- Regularly attends and is punctual for work
- Available to work evenings as needed
NOTE: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task and responsibility. Incumbent must be able to perform essential duties with or without reasonable accommodation.
Qualifications
QUALIFICATIONS PROFILE:
- Knowledge of Windows-based computers current Windows operating systems and Internet browser connectivity Apple and Android tablets and smart phones
- Experience with Web conferencing applications
- Ability to diagnose computer-related problems and explain solutions to end users in an accessible manner
- Ability to relate positively to staff members and the general public; excellent customer service skills
PHYSICAL/MENTAL REQUIREMENTS:
- Ability to stoop and stretch for short periods to install equipment
- Ability to push/pull/lift objects of up to twenty (20) pounds occasionally and sit for prolonged periods Ability to perform manipulative skills requiring hand-eye coordination such as keyboarding
- Ability to see objects closely as in reading and typing
- Ability to hear normal sounds with background noise distinguish voice patterns and communicate clearly with speech as in using a telephone or providing group training
MINIMUM TRAINING AND EXPERIENCE:
- A Certification desirable
Employment Type
Part-Time
