Host - Braven

Guided by the Front of House Management Team our Hosts are the first impression makerswelcoming each guest with warmth professionalism and genuine enthusiasm. They set the tone for an exceptional dining experience by managing guest flow with precision optimizing seating capacity and maintaining seamless communication with the entire team. With a keen eye for detail and a natural sense of hospitality our Hosts ensure every guest feels valued from the moment they walk in. Their energy organization and grace under pressure leave a lasting impression that keeps guests coming back.

THE DAY to DAY

• Warmly greet guests and effectively manage the flow of the restaurant to maximize seating capacity and ensure a seamless guest experience.
• Demonstrate strong decision-making skills and empower team members to act confidently and collaboratively.
• Maintain open communication with Servers Bartenders and Managers to coordinate guest flow and table availability.
• Escort guests to their tables engage in friendly conversation and seat them appropriately based on party size and preferences.
• Accurately handle reservations in person and over the phone; update guest status and seating arrangements using OpenTable.
• Prepare a detailed briefing sheet before each shift to inform the team of concerts shows special events and notable bookings (NBs).
• Maintain a working knowledge of the surrounding area including local attractions and directions to assist guests as needed.
• Keep the front entrance host stand and surrounding areas clean organized and fully stocked at all times.
• Memorize all table numbers and stay aware of server assignments to ensure efficient and appropriate seating.
• Complete and distribute special request forms for birthdays anniversaries and NBs ensuring all team members are informed.
• Perform regular restroom checks and maintain cleanliness and supplies throughout the shift.
• Support the team with other duties as assigned or required.

Qualifications :

• Previous experience in a high volume restaurant environment
• Open Table knowledge
• Pro Server Certified 
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Ability to remain standing for long periods of time
• Legally eligible to work in Canada
• Available Weekends Evenings and holidays as required.

Additional Information :

Oliver & Bonacinis Diversity Commitment 

At Oliver & Bonacini Hospitality we are committed to treating every employee with dignity and respect. We strive to be fair and just and create working environments where our employees can be at their best.

Remote Work :

No

Employment Type :

Full-time