Community Ambassador - First Impressions
Community Ambassador - First Impressions
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Job Description
Through its core values ofCourage Respect and Excellence CAMH is implementing its Strategic Plan:Connected CAMHto transform lives ignite innovation and discovery revolutionize education and drive social change. CAMH is more than a hospital it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system a world where Mental HealthisHealth.
To learn more about CAMH please visit their website at:.
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The First Impressions Team is currently seeking a full-time permanent Community Ambassador. As one of the first points of contact with the public this position with CAMHs First Impressions program is an exciting opportunity to help transform the lives of people living with mental illness and/or addictions. As a front-line communicator theCommunity Ambassador plays a key role in ensuring that CAMH is a welcoming informative and safe environment for all particularly for patients family members staff and the general will provide excellent customer service and foster respectful relationships with the CAMH community as you provide information wayfinding and communicate about CAMH and its programs services and initiatives. This positionsupports the implementation of CAMHs internal and external community engagement will also as directed monitor public spaces at CAMH for safety accessibility and other issues. This positionpromotesa tobacco-free CAMH by engaging patients staff and the general public who smoke on CAMH property to educate and appropriately redirect them. This position will report to the Manager First Impressions Community Engagement. You will support a workplace that embraces diversity encourages teamwork and complies with all applicable regulatory and legislative requirements. The position is located at the Queen Street Site.
The successful candidate will have two years of front line forward-facing experience working and communicating with the general public preferably in the mental health and addictions field. Knowledge of mental health and addictions issues is preferred. Strong communications excellent customer service skills resourcefulness well-developed interpersonal skills sound judgment professionalism discretion tact courtesy and patience are required. Looking for someone who is approachable and professional with an outgoing and energetic personality. Excellent computer and organizational skills are also needed. The successful candidate will be able to work independently with minimal supervision and will thrive in a dynamic diverse environment. You will possess demonstrated ability and interest in working with a diverse patient base and in an environment that values equity. Personal and/or lived experience in the mental health or addictions system is a strong asset. Bilingualism (French/English) and/or proficiency in a second language would also be a strong asset.
Employment Type
Full Time
