Claims Services Officer
Claims Services Officer
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Job Description
Claims Services Officer
Job No: 676876
Sydney - Inner Suburbs & CBD
Max Term Full Time
Call Centre Insurance
Pay Band 2
Claims Services Officer NSW Workers Compensation
We have an exciting opportunity for Claims Services Officer to join our Team in Sydney. These roles are 12-month contact opportunities.
Position Overview:
- Job Title: Claims Services Officer
- Location:10 Shelley Street Sydney 2000
- Salary: $79500 inclusive of 12% Super
- Work Arrangement: Hybridrole with mix of Work from Home and in Office (post probation period)
- Shift Patterns: Full-time 37.5 hours per week -Monday to Friday
This is an exciting opportunity for someone who enjoys working in a friendly and busy team environment and would like to enhance their career with a well-respected company.
What youll do
In this an administrative support role to assist our NSW Workers Compensation claim teams. You will:
- Lodge new personal injury claims and validate details for accuracy
- Gather investigate and follow up on additional information to complete lodgements
- Prepare proof and send outbound correspondence
- Manage incoming and outgoing claim information including digital indexing scanning and archiving
- Coordinate travel and accommodation for injured workers where required
- Handle complex escalations from business partners
- Review and release claim documentation in line with privacy regulations
- Support the team with general administrative tasks and process improvement initiatives
What youll bring
Youll thrive in this role if you have a strong eye for detail a collaborative mindset and the ability to manage multiple priorities. Were looking for:
- Attention to detail accuracy in processing and record-keeping
- Strong communication skills both written and verbal
- Organisation and time management ability to prioritise and meet deadlines
- Problem-solving ability thinking critically to find solutions
- Adaptability resilience in a fast-paced and changing environment
- Experience in administration business operations or insurance is highly regarded
- Knowledge of web-based administration systems is a plus
What we can offer you
Suncorps employee benefits are designed to support empower and reward our people. Some of our benefits include:
- Salary: $79500 inclusive of 12% Super
- Leave Benefits Annual leave Flexible leave personal leave loyalty leave and parental leave (20 weeks full pay or 40 weeks half pay).
- Hybrid Working:Work where you thrive with our flexible blend of on-site and at home work arrangements.
- Work-Life Balance: Ensure you have the time and support you need to thrive both personally and professionally
- Staff Discounts: Access to exclusive discounts on Suncorp Insurance Brands such as AAMI Shannons Apia & more. As well as offers from over 400 top retailers.
- Reward & recognition programs: We celebrate your hard work and achievements!
- Career Development: We prioritize your career development offering ongoing training growth opportunities and the support you need to reach your full potential.
- Reputable Employer National trusted company with an inclusive and diverse workplace.
- Community Engagement Involvement in Charity events like Spirit to Cure.
Its worth noting that specific benefits may vary depending on the role level and location of the employee. For more on our employee benefits Click Here
Why youll love working with us
At Suncorp our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences weve had to become even more customer obsessed innovative and performance driven than ever before. Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why were here. Caring for others being courageous and doing the right thing underpins everything we do.
Chase the sun apply online today
At Suncorp we are committed to building futures and protecting what matters. We value the unique experiences insights and diverse workforce that benefits our people our business and our customers. Wed love to see your application and speak with you even if you do not match the above mentioned. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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