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Job Summary
The Director Nuclear TS (Operations) serves as a key technology leader focused on operational excellence delivering exceptional results for Nuclear business stakeholders. Nuclear Technology Services: Operations group are the foremost experts for applications and systems required for communications reporting monitoring and performing work - safely reliably and cost-effectively.
The Director helps ensure technology processes are consistent enabled measured and improved to drive quality throughout Technology Services organization. The Director is also responsible for hiring training and leading a team of employees and contractorswho understand and demonstrate the culture and values of Vistras One Team.
Job Description
Key Accountabilities
Establish operational priority ensuring aggressive resolution and solid communication for business operational disruptions.
Compliance and management of Nuclear Regulatory systems (ex: 10CFR73) and Nuclear onboarding (ex: 10CFR810) support systems.
Preparation and support of Nuclear Refueling Outage support applications and systems ensuring process optimization and cost management.
Manage hybrid support support model including key business partners vendors matrixed teams with competing priorities and internal staff management and development within a Nuclear IT environment.
Oversee vendor partner outcomes including key metrics (SLA/KPI) process improvement short- and long-term financials escalations and reporting.
Oversee execution of operational activities and measure process quality and compliance (incident handling process execution etc.).
Provide operational input on Nuclear Technology Roadmap to maximize business value incorporate new features and ensure delivery of TS objectives.
Education Experience & Skill Requirements
Experience gained through college degree programs or certifications in Information Systems Business or Computer Science.
15 years of working in an IT application-focused environment or equivalent applicable Nuclear technical business experience.
8-10 years of managing technology-based team(s).
Ability to manage globally-distributed support teams to ensure business success in a regulated environment.
Excellent communication and organization skills with credibility to instill confidence in executive stakeholders and large teams via multiple communication methods.
Ability to navigate and understand key elements of a technically complex Nuclear environment.
Ability to effectively leverage expertise from matrixed departments and vendor partners to deliver solutions.
Ability to manage operational challenges and requests and ensure continuous improvement.
Key Metrics
Team member engagement across technology department
Tools adoption and usage where appropriate
Implement improvements that result in reduced operating or capital expense
Regulatory compliance process optimization SLA/KPI management financial management
Implement/provide input on automation resulting in operational efficiency and decreased operational cost
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Job Family
Information Technology
Company
Vistra Corporate Services Company
Locations
Irving Texas
Texas
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