Chief Operations Officer
Chief Operations Officer
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Job Description
This role provides strategic leadership and direction across all operations technical and IT functions of the container terminal. A core responsibility is to drive maximum terminal productivity while delivering outstanding service to both external clientssuch as shipping linesand internal stakeholders. The role contributes to the development and implementation of strategies aimed at optimizing terminal performance within the existing operational framework and constraints.
The position oversees the majority of the ports key functions ensuring a safe working environment while maintaining high productivity and cost efficiency. As a key member of the terminals leadership team this role plays a critical part in shaping the facilitys continued growth and development.
PRINCIPAL ACCOUNTABILITIES:
This role provides comprehensive leadership and strategic direction for all port operations. It is instrumental in defining and executing both short- and long-term goals policies and expansion plans aligned with the overall vision of APM Terminals.
- Provide strategic leadership across port operations ensuring alignment with corporate objectives and policies.
- Establish and implement operational standards procedures and long-range goals to support sustainable terminal growth.
- Define develop and execute local strategies for key functional departments in line with APM Terminals vision business plan and budget.
- Oversee day-to-day operations ensuring optimal efficiency productivity and customer satisfaction across all functional areas.
- Lead the selection negotiation and execution of agreements with suppliers and customers ensuring service levels are consistently met and maintained.
- Act as a key member of steering committees for major projects and initiatives; define project management strategies and ensure timely delivery of milestones.
- Provide strategic guidance promoting the use of technology to enhance operational efficiency cost-effectiveness and service quality.
- Ensure full compliance with HSSE (Health Safety Security and Environment) standards and promote a culture of safety across the terminal.
- Deliver customer service aligned with the highest international standards.
- Promote and enforce safe working practices aiming to minimize lost-time injuries.
- Drive cost-efficient operations exceeding current industry benchmarks.
- Maintain close coordination with shipping lines customs brokers trucking companies customs and port authorities and other regulatory agencies.
- Collaborate with external consultants vendors and suppliers to ensure successful delivery of diverse project objectives.
- Monitor and evaluate performance against critical KPIs policies and operational guidelines.
- Prepare manage and deliver budgetary targets across all reporting functions.
- Ensure all operational staff are trained in best practices including advanced operational strategies and new technologies.
- Achieve operational performance standards that meet or exceed the expectations of APM Terminals and its customers in terms of efficiency productivity and reliability.
- Ensure compliance with APM Terminals global standards for container terminal operations.
- Engage with labor unions (where applicable) and represent the company in collective bargaining and long-term contract negotiations to maintain industrial harmony.
- Oversee employee performance management including training appraisals disciplinary actions and grievance resolution.
- Play a key role in driving improvements across operational performance through strategic initiatives and innovation
- Take ownership of implementing and executing major initiatives that align with company objectives.
- Continuously improve existing methodologies operational processes and performance metrics.
- Operate within a highly complex multi-dimensional environment that demands both strategic vision and operational excellence.
The position reports directly to the Head of West Med Terminals The position will have functional reporting to the Regional CCO for functional direction The scope of the position is primarily domestic
WORK/BUSINESS CONTACTS AND AUTHORITY
Internal:
- Terminal Management Team
- All terminal employees in relevant functions
- The contact is internal though driving a shared interest will often be divergent especially in situations of labor bargaining or workers representative groups
External:
- Port Authority
- Contractors
- Business Partners
- Customers
- External Consultants
- Vendors & Suppliers
- Representatives of shipping lines
- Labour Unions
- The contact here in a number of cases will be divergent
Qualification:
- Requires University degree or Engineering
- A university degree in logistics maritime and port management process/industrial engineering labor relations or a marine qualification at least at Master Mariner (1st Class) levelwith prior vessel commandis highly advantageous.
- A minimum of 3 years of experience in managing technical matters and conducting negotiations with external stakeholders.
- Proven experience in container port operations is required.
- Strong project management skills are essential with a demonstrated ability to lead and deliver complex initiatives.
- In-depth understanding of the container shipping industry including strong relationships with shipping lines and other key stakeholders.
- Proven track record in process improvement cost control and productivity enhancement including the design and implementation of new operational procedures.
- Solid experience in financial planning including budgeting and financial reporting
- Demonstrated ability to achieve results while cultivating a collaborative team environment and supporting employee development.
- Experience engaging with labor unions (where applicable) including participation in long-term collective bargaining negotiations to ensure a stable and harmonious industrial environment.
- Strong negotiation and conflict resolution skills.
- Excellent communication skills with the ability to engage effectively at all levels of the organization.
- Superior analytical abilities to support data-driven decision-making.
- Extensive knowledge of APM Terminals operational practices is highly beneficial.
- Proven leadership capabilities with the ability to motivate teams and secure cross-functional collaboration to meet strategic objectives.
- Experience - Lean-minded: we are looking for someone who brings a strong mindset of continuous improvement someone who is naturally curious committed to solving problems at the root and driven to make things better every day.
Languages
- Proficiency in Spanish and English
- Additional languages will be considered a plus
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
Chief
Employment Type
Full-Time
