Conversion Supervisor| Full-Time | Rupp Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Conversion Supervisor is responsible for leading one of our conversion crews in a safe and efficient manner under the direction of Conversion Managers. The Supervisor is responsible for setting areas at our venue including Central Bank Center Rupp Arena and The Lexington Opera House. This includes staging chairs linens platforms pipe and drape and other necessary equipment for our clients. The Supervisor will be responsible for training planning for and overseeing Conversion Crew members.

This role will pay an hourly rate of $20.00-$23.00

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until October 3 2025.

Lexington is an active and thriving market craving an active and welcoming venue for events. The heart of any thriving community is its downtownand Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington Kentucky is fast becoming THE must-play venue. The 20000-seat arena affectionately referred to by some as the Cathedral of College Basketball is home to the National Champion University of Kentucky mens basketball program and has played host to some of the most talented and award-winning musicians/artists in the world including U2 Paul McCartney Elton John Justin Timberlake Kenny Chesney Taylor Swift and many others.

Central Bank Center is our convention side with over 99k sf of exhibition space 24k sf each of meeting and ballroom space 50k of hospitality space 10k sf of flexible space and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House showcasing Broadway talent through collaborative bookings of Broadway shows small venue concerts and local arts.

Our Purpose
We are building an organization that serves our fans community and partners through world-class entertainment sports and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky Kentucky by rolling up our sleeves to get things done valuing hospitality and gathering together being a pillar in our community teamwork over the individual celebrating our wins taking risks and stretching our potential. As part of Oak View Group we embrace a positive disRUPPtion. OVG was built on the idea that we are all fans first and our decisions and guest interactions are made through that lens.

• Supervise and actively assist full-time and part-time crews with the setup and breakdown of events including staging tables chairs carpet pipe and drape risers and other equipment and materials.
• Train guide and orient new and current team members in proper event setup and teardown procedures safe equipment use supply storage timekeeping and vehicle operation.
• Safely operate forklifts aerial lifts and other job-related equipment. Must meet OSHA certification requirements for all designated machinery.
• Ensure all areas are clean accurate and fully prepared according to event sheets or departmental standards before event start times.
• Provide clear direction to crew members during event setups changeovers and breakdowns in line with event requirements and timelines.
• Support the receipt storage shipment and inventory tracking of incoming freight and event-related materials.
• Oversee the duties and performance of contract labor and temporary personnel to ensure consistent work quality and safety standards.
• Participate in interviewing selecting and recommending candidates for open positions within the department.
• Assist with employee evaluations performance discussions and disciplinary actions as needed for assigned team members.
• Help prepare weekly staff schedules and assign tasks based on the event calendar to ensure proper coverage and timely execution.
• Lead assigned setup and teardown activities ensuring work is completed efficiently and according to plan.
• Assist in conducting OSHA and department safety trainings including general safety bloodborne pathogens forklift operations PPE use and hazardous communication protocols.
• Must be available to work varying shifts including nights weekends and holidays as event schedules require.
• Perform administrative tasks and other duties as assigned by the Department Manager to support overall department operations.

• Demonstrated supervisory and leadership abilities with experience directing teams in a fast-paced environment.
• Strong organizational and planning skills to manage multiple tasks and meet tight deadlines.
• Proven ability to coordinate multiple projects simultaneously while maintaining attention to detail.
• Excellent interpersonal and problem-solving skills with the ability to remain calm and effective under pressure.
• Effective verbal and written communication skills in English.
• Experience in training and guiding new and existing employees on procedures safety and performance expectations.
• Ability to read interpret and execute from event sheets and floor plans.
• Solid understanding of event setup and teardown procedures including standard practices and safety protocols.
• Must be accessible via personal phone or other reliable contact method to respond to department needs.

Physical Requirements:

• Must possess full range of motion including normal vision and hearing to perform essential job functions.
• Frequently works in high-pressure conditions including irregular hours weekends and under strict time constraints.
• May be required to access elevated areas within the venue.
• Physical activity breakdown:
• Standing walking lifting and carrying: Approximately 85% of the time
• Stooping bending and climbing: Approximately 15% of the time
• Must be able to routinely lift 1550 lbs and occasionally heavier loads as needed

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.