Helpdesk Support
Helpdesk Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role Title: IT Help Desk
Position: 1
Location: New Castle DE.
Required Skills:
- Problem-solving skills.
- Analytical skills.
- Customer service experience.
- Patience.
- Excellent communication skills written and verbal.
Responsibilities:
- Providing technical support to users troubleshooting issues and offering guidance on computer hardware software and other IT-related problems.
- They act as the first point of contact for users addressing their queries and concerns via various channels like phone email chat or in person.
- Help desk staff also document interactions escalate complex issues and follow up with users to ensure problems are resolved
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
