Analyst, Business Transformation
Analyst, Business Transformation
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Job Description
About the role:
As an Analyst in the Business Transformation team you will support efforts to improve how our company operates. Youll work closely with different teams to help identify areas for improvement analyse data and assist in making our processes more efficient. This role is a great opportunity to learn about business operations and contribute to projects that enhance client experience quality and performance across the organisation.
You will report to the Head of Client Operations and Business Transformation and collaborate with teams across operations product and technology.
What Youll Do:
Process Support and Analysis:
- Assist in mapping and reviewing business processes to find areas for improvement across the region.
- Help gather feedback from teams and analyse data to support recommendations.
- Support the implementation of process changes and track their impact.
Project Assistance:
- Contribute to cross-functional projects by helping with planning documentation and coordination.
- Monitor project timelines and help ensure tasks are completed on schedule.
- Prepare reports and presentations to communicate project progress.
Change Support:
- Help communicate changes to teams and support training or onboarding related to new processes.
- Promote a culture of continuous improvement by sharing best practices and learning from others.
Data and Reporting:
- Collect and analyse data to identify trends and performance gaps.
- Assist in developing and maintaining dashboards and performance metrics (KPIs).
Quality and Compliance:
- Support quality checks and help document standard procedures.
- Assist in ensuring processes meet compliance and regulatory requirements.
Learning and Development:
- Stay up to date with industry trends and tools related to process improvement.
- Take part in training and development opportunities to build your skills.
Qualifications :
What You Bring:
Qualifications:
- A degree in Business Finance Operations or a related field.
- Interest in process improvement and operational efficiency.
Skills and Experience:
- 5-6 years of experience in a business operations or analyst role.
- Understanding of process improvement methods (e.g. Lean Six Sigma) is preferable.
- Strong analytical and problem-solving skills.
- Good communication and teamwork abilities.
- Comfortable working with data and tools like Excel PowerPoint or BI dashboards.
- Eagerness to learn and adapt in a fast-paced environment.
Additional Information :
Were OFXers because we want to make a difference. We see challenges as opportunities and were not afraid to roll up our sleeves to get stuff done. Were committed to making things easier for our clients pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.
We operate as one team cross-functionally and globally to drive outcomes that deliver excellence for our customers. Were curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
- Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career with leadership training secondments internal mobility and access to a large library of online learning.
- Make a difference. Through our Make a Difference program we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day which OFXers can use together or individually as well as matched giving and the opportunity to nominate charity of choice every quarter.
- Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers effort technical expertise or support through a range of global and regional channels and awards including quarterly and annual awards milestones and shout outs.
- Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether its a wellbeing activity end of year celebration or a monthly team get-together our team wants you to feel welcome!
- Benefits that mean something. We offer a range of fantastic benefits including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave youll feel well-supported at OFX.
- A great work environment. Enjoy work-life balance and flexibility with our hybrid work model in an inclusive diverse and non-hierarchal culture.
#LI-Hybrid
At OFX we are committed to fostering a diverse inclusive and accessible workplace where we value respect and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process please email us at .
We encourage you to apply if this role aligns with your career aspirations.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
