Specialist Business Analyst
Specialist Business Analyst
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Job Description
Working as a part of the Revenue Operations team the role requires you to work closely
with senior leadership sales marketing and customer success functions for helping them
take data-driven decisions.
Roles and responsibilities
Collaborate with cross-functional team members to come up with actionable high- impact
insights across product lines and functions.Independently develop and implement regular reporting of key performance metrics
including forecasting funnel analysis pipeline management etc.Communicating findings to stakeholders and taking initiatives for improving business
Performance by drawing inferences from identified data patterns stakeholder interviews and comparison against best practices.Ensure that data and analysis is presented in a format that is appropriate for a varied
audience using data visualization dashboards or other methods.Utilize strong database skills to work with large complex data sets to extract insights.
Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be
analysed to extract insights and improve business processesUsing advanced analytics and metrics to improve processes and provide data-driven
forecasts of potential costs revenues and risks of business initiatives
Qualifications :
A passion for helping organizations understand how to solve problems through advanced
data analytics in a fast-paced technology-oriented environment.Prior experience in data modelling advanced Excel & Powerpoint is mandatory
Experience in building management dashboards and driving sales metrics with a visualization tool such as Tableau Power BI etc.
Experience in transforming business requirements into analytical models designing algorithms developing reports from structured & unstructured data to provide actionable insights for the sales team.
Hands on any CRM experience with basic understanding of sales processes and knowledge of key sales metrics
Familiarity with database technologies and tools for data transformation and processing (SQL knowledge is optional).
Additional Information :
Bachelors or Masters degree in Business Analytics or a related field from premier institutions with work experience of 5 to 8 years. Work experience in e-commerce internet software and SaaS industries is a plus.
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
