Job Title: RAN Configuration & Operations Engineer
Location: Lisbon Portugal
Work Regime: Full-time & Remote
Overview / Summary:
We are looking for a skilled Radio Access Network Operations Configuration Engineer with up to 5 years of experience:
- Responsible for Configuration on Telecommunications Radio Access Networks;
- Understand revise and prepare operational processes to assure the correct service appliance and improvement;
- Control all project metrics and SLAs and promote a proactive resolution of potential issues;
- Ensuring proper fault handling and review collecting metrics and driving/monitoring correction policy;
- Major contribution to project/program management;
- Advanced configuration skills and script preparation validation and implementation;
- High level of Soft skills (communication Problem-Solving Interpersonal skills).
Responsibilities and Tasks:
- Execute the plan provided by delivery and planning Teams;
- Support Data build / Script creation for each configuration activity with or without field force on site;
- Support BTS integration / activation / troubleshooting using OSS Tools;
- Support troubleshooting on Vendor OSS;
- Data build for integrations swap rollouts expansions rehoming/cutovers and transmission upgrades on 2G/3G/4G/5G Sites and Controllers;
- Coordinate with optimization teams for coverage/capacity improvements;
- Supervise software upgrades and RAN reconfigurations;
- Handle customer complaints and VIP escalations;
- Identify and Prepare automation opportunities and interact with the teams in order to automate processes;
- Identify applications of functional knowledge and existing methodologies to complex problems;
- Reporting tracking and update project documentation and tools;
- Serve as an expert within your own function leveraging specialized subject matter expertise;
- Out of hours on-call support;
- Planned evaluation and risk analysis;
- Impact mitigation solutions;
- Interpret internal or external business requirements and recommending solutions/best practices;
- Solve complex problems; take a broad perspective to identify solutions.
Requirements
Mandatory Requirements:
- Flexibility and availability to support timetable adjustments including out-of-hours weekends and bank holidays by service demand and when previously agreed;
- Masters or Bachelors degree in Engineering Telecommunications Information Technology or Computer Science is a plus;
- Data build experience for integrations swap rollouts expansions rehoming/cutovers and transmission upgrades on 2G/3G/4G/5G Sites and Controllers;
- Support BTS integration / activation / troubleshooting using OSS Tools;
- Hands-on experience and troubleshooting on Vendor OSS (with previous experience in Vendors / Operators swaps or rollout projects);
- In-depth knowledge of 2G 3G 4G and 5G configuration and OSS;
- Familiarity with RAN optimization tools and statistics platforms;
- Strong scripting and reporting skills (e.g. Excel SQL);
- Experience with vendor RAN platforms (Huawei Ericsson Nokia ZTE);
- Excellent problem-solving and incident management skills;
- Strong drive & ability to coordinate work for project team members;
- Strong customer focus result and quality oriented;
- Good interpersonal and teamwork skills;
- Leadership skills;
- Beyond the standard approach to solving problems;
- Can-do spirit;
- Responsible and committed;
- Initiative creative flexible and analytical;
- Ability to communicate and co-operate with other people in various situations;
- Effective communication skills and ticket documentation practices;
- Ability to follow standard operating procedures and scripts;
- Fluent in English.
Complementary Requirements:
- Vendor training certifications (e.g. Ericsson ZTE Nokia Huawei);
- Experience with other Mobile Operators networks in Operations and Support across Europe and/or US;
- Team spirit capacity to adapt to new projects and demands;
- Good networking skills in international environments and ability to work with different cultures.
Benefits
Important:
- Our company does not sponsor work visas or work permits. All applicants must have the legal right to work in the country where the position is based.
- Only candidates who meet the required qualifications and match the profile requested by our clients will be contacted.
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Mandatory Requirements: Flexibility and availability to support timetable adjustments, including out-of-hours, weekends and bank holidays by service demand and when previously agreed; Master's or Bachelor's degree in Engineering, Telecommunications, Information Technology or Computer Science is a plus; Data build experience for integrations, swap rollouts, expansions, rehoming/cutovers and transmission upgrades on 2G/3G/4G/5G Sites and Controllers; Support BTS integration / activation / troubleshooting using OSS Tools; Hands-on experience and troubleshooting on Vendor OSS (with previous experience in Vendors / Operators, swaps or rollout projects); In-depth knowledge of 2G, 3G, 4G and 5G configuration and OSS; Familiarity with RAN optimization tools and statistics platforms; Strong scripting and reporting skills (e.g., Excel, SQL); Experience with vendor RAN platforms (Huawei, Ericsson, Nokia, ZTE); Excellent problem-solving and incident management skills; Strong drive & ability to coordinate work for project team members; Strong customer focus, result and quality oriented; Good interpersonal and teamwork skills; Leadership skills; Beyond the standard approach to solving problems; Can-do spirit; Responsible and committed; Initiative, creative, flexible and analytical; Ability to communicate and co-operate with other people in various situations; Effective communication skills and ticket documentation practices; Ability to follow standard operating procedures and scripts; Fluent in English. Complementary Requirements: Vendor training certifications (e.g., Ericsson, ZTE, Nokia, Huawei); Experience with other Mobile Operators networks in Operations and Support across Europe and/or US; Team spirit, capacity to adapt to new projects and demands; Good networking skills in international environments and ability to work with different cultures.