Lifecycle Engineer âServices Control Centre (SCC) Aftermarket Operations
Lifecycle Engineer âServices Control Centre (SCC) Aftermarket Operations
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Job Description
Job Description
Lifecycle Engineer Services Control Centre (SCC) Aftermarket Operations
Derby/ Hybrid
Full Time
An exciting opportunity has arisen to join the Aftermarket Operations team based within the Services Control Centre (SCC) as a Lifecycle Engineer.
Our Aftermarket Operations business continues to develop. A key part of this is Technical Response; we are fundamental to the aim of supporting a future where every Rolls-Royce powered aircraft takes off on time every time and our customers receive all the necessary support to keep the engines on-wing and out of the overhaul shop.
The SCC is responsible for providing rapid response to on-wing customer issues providing troubleshooting and immediate online technical guidance supported as necessary by issuing approved technical data in order to support both the customer and Rolls-Royce Airline Support Teams (AST) restore flight. The Engineering team is also responsible for proactive support follow-up and closeout of Engine Health Monitoring (EHM) notifications.
You will be part of a dedicated team which is led by Aftermarket Operations and functionally aligned to the Technical Response team within Engineering Delivery Civil Aerospace.
One of your primary responsibilities will be to liaise with customers airframers overhaul shops and vendors ensuring product integrity while resolving customer technical issues. Therefore you should be confident with multi-tasking prioritising making challenging decisions under pressure all whilst maintaining a calm demeanour. Naturally you will also be an excellent communicator.
Responsibilities:
In this exciting role of Lifecycle Engineer Services Control Centre (SCC) Aftermarket Operations you will:
- Provide verbal and written technical assistance and troubleshooting advice to the customer and R-R Airline Support Teams (ASTs) worldwide
- Coordinate the input from other R-R areas including repair engineering on-wing care EHM team engineering specialists and the lifecycle engineering teams to deliver the right solution as efficiently as possible
- Author and issue on-wing technical variances (TVs) to underwrite any continued customer operation and also establishing the right signal and a strong interface for any deeper problem solving downstream where necessary
- Manage EHM alerts to provide optimum levels of engine reliability and economic engine management in line with the TotalCare contract and other Aftermarket value streams
- Interface collaboratively with other teams within Aftermarket Operations including on-wing repair engineering for repair deviation TVs identifying manual improvements for the on-wing methods team supporting logistics and materials decisions within SCC
- Participate and deliver of local improvement activities to modernise and make better the SCC with respect to quality delivery environment and employee engagement
Why Rolls-Royce
Work with us and well welcome you into a culture of caring and belonging where you can be yourself. We will listen first embrace feedback and act with integrity. We will invest in your continuous learning and development and make sure you have access to a wide breadth and depth of opportunities to grow your career and make a difference.
We offer excellent development a competitive salary and exceptional benefits. These include bonus employee support assistance and employee discounts.
Hybrid working is a way in which our people can balance their time between the office home or another remote location. Its a locally managed and flexed informal discretionary arrangement. As a minimum were all expected to attend the workplace for collaboration and other specific reasons on average three days per week. Discover more on our GBS Service Portal about hybrid working.
Who were looking for:
At Rolls-Royce we embrace agility are bold pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
- Solid technical engine knowledge a good understanding of product lifecycle influence on airline operations and R-R revenue
- Robust ability to plan and deliver significant tasks and make accurate and considered technical decisions under pressure
- Desire and passion to deliver value directly to the customer with a strong attention to detail and a craving for high quality output
- Good interpersonal skills with confidence to communicate at all levels
- Strong adherence to company values and behaviours as well as the application of high performance culture (HPC)
- Good working knowledge of Microsoft Suite
- Degree qualified or equivalent relevant experience / qualifications
Join us & help Rolls-Royce to become a high-performing competitive resilient business.
Please be aware that the priority will be given to employees identified as being at high risk.
The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be SNBG8-10
This job is advertised at the grades shown and this is the desired operating level for this role.
We encourage applications from candidates with relevant experience from any grade.
It is advised that you inform your current manager of your application for this role.
We are an equal opportunities employer. Were committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have the more successful well be. By building a culture of respect and appreciation we give everyone who works here the opportunity to realise their full potential.
You can learn more about our global Inclusion strategy here.
Grade: SNBG8-10
Closing Date: 17th August 2025
For further information please contact: Pramit Nayee
Recruiter: Alison Haw -
Job Category
Engineering for ServicesPosting Date
01 Aug 2025; 00:08Posting End Date
18 Aug 2025Employment Type
Full-Time
