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POSITION SUMMARY
The Human Resources Coordinator is responsible for supporting all Human Resources functional areas by performing a wide variety of administrative and clerical duties. This includes handling high volume phone calls greeting internal and external guest handling initial inquires and trouble-shooting general HR topics driving team member engagement and communication assisting with onboarding and new hire orientation. Responsible for accurate data entry and other needed support while handling all information in a confidential and professional manner.
ESSENTIAL FUNCTIONS
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
Communicates effectively verbally and in writing.
Provides general administration and clerical support
Responds to and consistently meets the needs of team members with the highest level of confidentiality trust and efficiency.
Acknowledges and greets all team members and guests who enter the office in a prompt courteous and professional manner.
Creates communications via email memos flyers posters and newsletters. Ensures all back of house communications are up-to-date.
Plans and coordinates all team member events and recognition programs.
Answers and directs all incoming calls to the HR office and walk-up counter providing first level investigative research and front-line response to internal and external guests related employment policies and procedures and all other HR programs.
Processes new hire paperwork and assist with on-boarding.
Assists with talent sourcing.
Assist in facilitating New Hire Orientation.
Perform other duties and special projects as assigned by management.
JOB QUALIFICATIONS
Must be able to obtain and maintain a valid Missouri Gaming License.
Must portray a positive upbeat high-energy image with a focus on helping and recognizing others.
Proficient computer skills including knowledge of Oracle program strongly preferred
Strong communication skills (verbal and written) interpersonal analytical and problem solving and decision-making skills required.
Proficient in Microsoft suite of products including Outlook OneDrive Word Excel PowerPoint and the Adobe Suite products.
Ability to work independently.
Must be extremely organized and able to effectively handle multiple task and assignments simultaneously
Demonstrated record of previous office experience with a similar degree of comparable complexity
Ability to be physically mobile and stand/walk for 8 to 12-hour shifts.
Must be committed to providing excellent guest service.
Must be able to work in areas containing dust secondhand smoke varying noise and temperature levels lighting vibrations crowds and air quality.
Must present a professional appearance and demeanor at all times.
Regular and punctual attendance is required.
These skills and abilities are typically acquired through an associates degree in business management or related field and at least 1-year related experience or an equivalent combination of training educations and experience which demonstrates the ability to perform the duties of the position.
Required Experience:
IC
Full-Time