drjobs Call Center Agent

Call Center Agent

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1 Vacancy
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Job Location drjobs

Sandy Springs, GA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description
We are seeking a dedicated and detail-oriented Call Center Agent to join our growing this role you will handle inbound and outbound calls assist customers with inquiries resolve issues and ensure each interaction leaves a positive impression. The ideal candidate will be professional adaptable and capable of delivering excellent customer service under any circumstance.

Responsibilities

  • Manage inbound and outbound customer calls in a professional manner

  • Address customer inquiries and provide accurate information

  • Resolve issues promptly while maintaining a positive attitude

  • Document all customer interactions and feedback in the system

  • Follow communication scripts and company guidelines

  • Collaborate with team members to improve processes and service quality

  • Meet or exceed performance and quality targets

 


Additional Information :

Benefits

  • Competitive salary with performance-based incentives

  • Opportunities for professional growth and career advancement

  • Comprehensive training program

  • Health dental and vision insurance

  • Paid time off and holidays

  • Supportive and collaborative work environment


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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