Supervisor Revenue Cycle

Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

General Summary:

The Revenue Cycle Supervisor for Professional Billing will assists the Manger/Director in the ongoing development and performance of the Revenue Cycle Professional Billing team in the day-to-day operations. The Revenue Cycle Professional Billing Supervisor oversees daily billing operations within the professional billing division. The role ensures efficient accurate and timely billing collections and resolution of accounts receivable issues. This position supervises billing staff provides expertise in professional billing regulations and implements process improvements to optimize revenue capture.

Essential Job Functions:

• Supervise daily operations of the professional billing team ensuring timely and accurate claims processing collections and account follow-up.
• Evaluate staff performance providing feedback and coaching to ensure adherence to hospital policies and procedures.
• Support and perform billing functions including claim errors and rejections claims follow-up claim denials recovery and appeals processing credits refunds and recoupments by assisting in timely workqueue resolution by identifying trends root causes and develop and implement corrective action plans.
• Identify analyze and resolve complex billing and reimbursement issues escalating appropriately when necessary.
• Utilize reports and other tools to monitor and communicate productivity and quality metrics.
• Analyze billing processes to identify areas for improvement implementing strategies to maximize efficiency and optimize revenue.
• Collaborate closely with clinical departments coding specialists and other revenue cycle stakeholders to address discrepancies and ensure accurate documentation.
• Other job functions as assigned.

Knowledge Skills and Abilities:

• High School Diploma/GED with 3 years of supervisory experience required; bachelors degree in Healthcare Administration Business Finance or related field preferred.
• Minimum of 2 years of experience supervising and effectively managing a Revenue Cycle team.
• Minimum of 5 years of experience in professional (physician-based) billing/revenue cycle management ideally in a healthcare/hospital setting.
• Strong knowledge of professional billing procedures coding guidelines (CPT ICD-10) insurance regulations and reimbursement methodologies.
• Proficiency in EPIC healthcare billing software and Microsoft Office Suite (especially Excel).
• Proven leadership and supervisory experience with the ability to coach counsel develop motivate and manage a team effectively.
• Excellent analytical organizational and problem-solving skills.
• Effective communication skills both written and verbal with the ability to collaborate across diverse teams and departments.

Education

Pay Range

At Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO) Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life AD&D and Disability

• Critical Illness Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Childrens facilities

• Discount purchasing program

Theres a Place for You with Us

At Lurie Childrens we embrace and celebrate building a team with a variety of backgrounds skills and viewpoints recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.

Lurie Childrens and its affiliatesare equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.

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