Supervisor
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Job Location:
Richmond Hill - Canada
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join our Team as we are looking for supervisors !
EMAIL or CALL Samira today! /
As a Shift Supervisor at Tim Hortons your top priority is guest satisfaction!
Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customers expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities
The following provides an overview of the basic responsibilities of a Shift Supervisor:
You will oversee and manage a multi-million-dollar operation provide great customer service and provide leadership in a team-oriented atmosphere.
You must be available to work all shifts - Opens Midday and Closing Shifts.
General Responsibilities:
- Train monitor and reinforce food safety procedures to team members.
- Act as Cash Manager as needed including setting up cash register(s) at open and verifying cash at close.
- Perform walk-throughs to ensure the restaurant is ready to open/close and/or rush-ready.
- Work with the Restaurant Management team to train develop and communicate with team members in a way that maximizes retention.
- Supervise coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
- Work with the Restaurant Management team to ensure quality production and service standards are met and to create a safe efficient and professional environment for customers and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
- Follow up and ensure resolution of guest-related issues as needed.
For high-performing Shift Supervisors there may be growth opportunities in Restaurant Management. Wed love to learn about you
In this position you will:
- Greet & welcome guests with hospitality. Sometimes you will be the first person they see to start their day!
- Complete guest orders including coffees Iced Capps donuts and more!
- Create delicious sandwiches and wraps
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Have fun while making your guests day!
Why work for us
- Flexible scheduling
- Scholarship program
- Fast paced work environment
- Potential to grow
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the h ... View more
