Deputy Director - Health, Housing and Homelessness Solutions
Deputy Director - Health, Housing and Homelessness Solutions
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Job Description
Deputy Director of Health Housing and Homelessness Solutions
Location: May be based in either our Flatbush or Coney Island Location in Brooklyn New York - Need to travel to various program locations throughout Brooklyn required
Status: Full time - 35 hours per week Monday - Friday 9:00am - 5:00pm with the need to be on call 24 hours a day/seven days a week in case of emergencies
Salary Range: $85000$90000
Reports To: Division Director
About Brooklyn Community Services
Founded in 1866 Brooklyn Community Services (BCS) has been committed to empowering children youth adults and families to reach their full potential. We strengthen families foster self-sufficiency in adults and promote equitable access to resources through innovative and culturally responsive programs.
Position Overview
The Deputy Director of Health Housing and Homelessness Solutions is a senior leadership role responsible for ensuring operational excellence compliance and innovation across the Divisions supportive housing transitional housing and outreach programs.
Reporting directly to the Division Director this role demands a highly visible hands-on leader who can provide both strategic direction and immediate operational response. A central aspect of the position is ensuring seamless coverage and leadership presence across all program sites particularly during planned absences emergencies or high-priority oversight events.
Key Responsibilities
1. Leadership Presence & Emergency/Planned Coverage
Serve as the primary leadership resource for planned and emergency coverage across all program sites within the Division.
Step in during Program Director absences (including sick days scheduled vacations and extended leave) to maintain uninterrupted operations uphold service quality and ensure staff stability.
Provide immediate on-site leadership response following high-risk incidents coordinating safety measures staff debriefings and incident reporting.
Represent the Division during announced and unannounced funder and regulatory evaluations inspections and audits ensuring programs meet or exceed compliance and quality standards.
Respond flexibly to other urgent operational needs demonstrating a visible engaged leadership presence that reinforces a culture of accountability safety and client-centered care.
2. Operational Oversight
Oversee daily program operations across all sites ensuring alignment with BCSs mission strategic plan policies and protocols.
Partner with property management to address rent collections facility repairs and resolution of resident concerns.
Monitor budgets and spending plans in collaboration with the Division Director ensuring fiscal responsibility and efficient resource use.
3. Staff Development & Management
Lead recruitment hiring onboarding scheduling training and performance evaluations for all division staff.
Develop and implement targeted professional development workshops particularly around mental health substance use and best practices for working with unhoused individuals.
Mentor Program Directors fostering leadership capacity and ensuring consistent communication across the division.
4. Compliance & Quality Assurance
Ensure all programs meet contractual regulatory and funder requirements.
Maintain audit readiness in partnership with the Quality Assurance Manager implementing corrective actions as needed.
Support data collection and reporting processes to ensure accuracy timeliness and compliance.
5. Community Engagement & Program Growth
Represent BCS in community meetings interagency collaborations and public forums to advocate for program participants and strengthen partnerships.
Collaborate with the Division Director on RFPs funding proposals and strategic expansion of housing and outreach initiatives.
Build relationships with government agencies nonprofit organizations and private sector partners to support program growth and sustainability.
6. Client-Centered Service
Respond to resident concerns with urgency empathy and a trauma-informed approach.
Ensure services are inclusive and affirming for all participants particularly young adults LGBTQIA individuals and those with co-occurring disorders.
Qualifications
Education: Masters degree in Social Work Public Administration or related field required.
Experience: Minimum 7 years of progressively responsible experience in supportive or transitional housing and outreach programs including at least 3 years in a senior management role.
Proven success managing government-funded programs budgets and compliance requirements.
Expertise in Trauma-Informed Care and Evidence-Based Practices with a demonstrated ability to apply them in housing and outreach settings.
Strong leadership team-building and crisis management skills with the ability to make sound decisions under pressure.
Experience working with marginalized populations including young adults LGBTQIA communities and individuals with co-occurring disorders.
Commitment to equity inclusion and the mission of Brooklyn Community Services.
Must undergo pre-employment screenings such as the Criminal Background Check required by OMH and OPWDD
BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities
Required Experience:
Director
Employment Type
Full Time
