Technical Project Manager

Presidio Where Teamwork and Innovation Shape the Future
AtPresidio were at the forefront of a global technology revolution transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businessesand their customersto achieve more through innovation automation and intelligent insights.

The Role
A ServiceNow Technical Project Manager (TPM)bridges the gap between technical teams and business stakeholders overseeing the planning execution delivery of technical projects and has a understanding of ServiceNow Best possess both project management and technical expertise ensuring projects align with business goals are completed on time and within budget and meet quality role often involves managing IT projects software development or other technology-driven stability and usability of the platform.

Travel Requirements:

This position will be onsite in Orlando Florida area.

Responsibilities include:

• Project Planning and Execution:Developing project plans timelines and budgets defining project scope and managing resources.
• Technical Expertise:Applying technical knowledge to assess project feasibility establish requirements and ensure technical accuracy.
• Team Leadership:Leading and motivating technical teams facilitating communication and resolving conflicts.
• Stakeholder Management:Communicating project status risks and issues to stakeholders and leadership.
• Risk Management:Identifying and mitigating project risks and developing contingency plans.
• Quality Assurance:Ensuring projects meet quality standards and deliver intended outcomes.
• Process Improvement:Continuously improving project management processes and tools.
• Technical Product Focus (for some roles):Defining product vision strategy and roadmap and collaborating with cross-functional teams on product development and launch.

Required Skills and Professional Experience:

• Bachelors degree or the equivalent work experience and/or military
• 8-10 years project management experience managing multiple projects to successful completion preferably at a technology solution provider or in a corporate Information Technology department
• 3 years experience delivering ServiceNow projects
• Superior project management time management and coordination skills to plan organize staff and direct the overall production of a project.
• Demonstrated ability to implement projects successfully on-time and on-budget.
• Demonstrated ability to organize and coordinate all project activities assigned to him/her from project planning to tracking and reporting issues and status reporting
• Effective people management skills including motivating developing coaching directing and identifying the best people for the job
• Exceptional interpersonal and active listening skills
• Strong customer service interpersonal and active listening skills
• Strong public speaking and presentation skills with the ability to manage relationships by persuading and negotiating with others
• Solid communication and change management skills to influence and lead the project team and customer through the change management process
• Results-oriented with a demonstrated strong commitment and willingness to do what it takes to get the job done
• Ability to manage numerous small projects simultaneously
• Ability to be socially perceptive and be attentive to others reactions and why they respond as they do
• Strong critical thinking complex problem solving appropriate judgment and decision-making skills
• Excellent oral and written communication skills
• Ability to sense and forecast problem areas
• Proficiency in the English language and reading comprehension
• ITIL certification (preferred)
• ServiceNow Certifications (preferred)

Your future at Presidio

JoiningPresidiomeans stepping into aculture of trailblazersthinkers builders and collaboratorswho push the boundaries of whats possible. With our expertise inAI-driven analytics cloud solutions cybersecurity and next-gen infrastructure we enable businesses to stay ahead in an ever-evolving digital world.

Hereyour impact is youre harnessing the power ofGenerative AI architecting resilientdigital ecosystems or drivingdata-driven transformation youll be part of a team that is shaping the future.

Ready to innovate Lets redefine whats nexttogether.

About Presidio

At Presidio speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation security networking digital transformation and cloud computing. Presidio fills gaps removes hurdles optimizes costs and reduces risk. Presidios expert technical team develops custom applications provides managed services enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit .

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race color creed religion national origin age sex citizenship ethnicity veteran status marital status disability sexual orientation gender identification or any other characteristic protected by applicable federal state and local statutes regulations and ordinances.

To read more about discrimination protections under Federal Law please visit: you have any difficulty using our online system and need an accommodation in the job application process due to a disability please send an email to for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services please provide priority referrals to.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

Required Experience:

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