Process Improvement Support
Process Improvement Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Summary
The role will assist in the evaluation documentation and enhancement of business and clinical processes across the Defense Health Agencys (DHA) Facilities Enterprise (FE) and related healthcare operations. This role plays a critical part in driving operational efficiency by analyzing workflows facilitating continuous improvement initiatives and supporting strategic decision-making through process optimization.
Accommodation Requests
We are committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process contact our HR Director (April Hawkins) at or
Essential Duties and Responsibilities
- Develop and maintain detailed process flowcharts and diagrams using Microsoft Visio to support workflow analysis and process improvement initiatives.
- Create and refine complex process flow diagrams use cases and visual documentation to support the streamlining of systems procedures and business operations.
- Utilize Microsoft Visio to produce a wide range of visual process documentation including:
- Flowcharts
- Swim lane diagrams
- Organizational charts
- Business process models
- Building and floor plans
- Data flow diagrams
- 3D maps and related visuals
- Support Business Process Reengineering (BPR) and Lean Six Sigma (LSS) efforts across the DHA Facilities Enterprise (FE) by identifying inefficiencies and recommending solutions.
- Assist in the continuous improvement of DHA FEs processes standards and documentation tools.
- Ensure all process documentation aligns with DHA policies and industry best practices for accuracy and consistency.
- Collaborate with internal stakeholders to assess and document current business workflows and identify potential areas for improvement or optimization.
- At the direction of the Government work directly with end-users and teams to diagnose operational issues and recommend appropriate tools technologies and process changes without bias toward specific solutions.
- Clarify track and document end-to-end processes using workflow tools and communication best practices highlighting areas such as bottlenecks redundancies and growth opportunities.
- Support the facilitation of stakeholder meetings and process design sessions working under the guidance of the government lead to ensure effective collaboration and clear documentation of shared goals.
- Prepare and present reports that summarize process flow analysis visual representations and improvement recommendations for leadership review.
- Assist with the design and visualization of workflows to enable effective execution of organizational strategies and operational improvements.
Education Experience and Technical Skills
Required Education Experience and Technical Skills
- Bachelors degree from an accredited institution OR
- Lean Six Sigma Green Belt (LSSGB) or Black Belt (LSSBB) certification with a minimum of 3 years of experience in process documentation.
- 23 years of experience in process mapping or a related field (certification not required).
- Must have Real ID or Passport in order to undergo commercial airfare travel
- Must have valid drivers license
Work Environment
This position operates in a professional office setting. The role routinely uses standard office equipment such as computers phones printers and photocopiers. The work environment is generally quiet and free from exposure to loud noise hazardous materials or heavy machinery. Employees are typically seated for extended periods and may occasionally move about the office to attend meetings or access equipment and supplies.
Physical Demands
Sitting/Standing: This role is generally sedentary performing sitting work utilizing technological office equipment including a laptop mouse keyboard computer monitors telephones scanners and copiers.
Walking: This role requires the ability to move about inside the office to access the required technological equipment.
Stooping/Kneeling/Crouching/Crawling: This role may require stooping to reload printer trays with print paper moving equipment and managing cords.
Using Hands/Fingers: This role constantly operates technological office equipment such as laptops mice keyboards computer monitors telephones scanners and copiers.
Talking/Hearing: This role requires constant communication with others in the organization to exchange information review information and make decisions about information.
Seeing: This role requires seeing viewing and distinguishing all aspects of internal and external communications.
Carrying/Lifting: This role requires lifting up to 20lbs to transport technological office equipment to and from various workspaces.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Native American Hiring Preference
Our parent company Mno-Bmadsen prefers to hire Pokagon citizens who are qualified and suitable for available positions. For purposes of this section qualified means that the applicant meets the technical and experiential needs for employment; and suitable means that the candidate appears to be the best fit considering present circumstances and conditions. Targeted preference is in the following order:
- First to qualified Pokagon Band citizens; and
- Second to qualified spouses and qualified custodial parents; and
- Third to other qualified Native Americans; and
- Fourth to all other qualified applicants
Any determinations as to the applicability of the Pokagon hiring preference are at the discretion of each Company President.
Branch:
Federal Support Services
Entity:
Seven Generations Architecture & Engineering
FLSA Status:
Exempt
Hours Per Week:
40
Work Arrangement:
On-site
Reports To:
Sr. Federal Program Manager
Manages Others:
No
Overnight Travel:
5% or Less
Tags:
#LI-Onsite
Employment Type
Full-Time
