About Zipline
Do you want to change the world Zipline is on a mission to transform the way goods move. Our aim is to solve the worlds most urgent and complex access challenges by building manufacturing and operating the first instant delivery and logistics system that serves all humans equally wherever they are. From powering Rwandas national blood delivery network and Ghanas COVID-19 vaccine distribution to providing on-demand home delivery for Walmart to enabling healthcare providers to bring care directly to U.S. homes we are transforming the way things move for businesses governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need when you need it. Using robotics and autonomy we are decarbonizing delivery decreasing road congestion and reducing fossil fuel consumption and air pollution while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.
About You and The Role
As an IT Systems Engineer focused on Endpoint Management you are both a strategic thinker and a hands-on technical expert. You thrive in environments where automation scalability and security converge and you are passionate about delivering seamless and secure device experiences across diverse platforms.
You take pride in owning complex systems and driving their evolution. You dont just deploy tools you optimize them to deliver powerful repeatable results. Your scripting abilities are second nature allowing you to automate everything from software deployments to real-time telemetry and threat monitoring. You bring both creativity and discipline to your work designing robust workflows that scale with the needs of a global fast-moving organization.
You are a natural collaborator who partners with Security Compliance and IT Support teams to build policy-enforced zero-touch experiences that are both user-friendly and audit-ready.
Ultimately youre not just managing endpointsyoure shaping how people experience technology at work. You care deeply about stability performance and security and youre ready to lead the charge in building a best-in-class endpoint management ecosystem.
What Youll Do
- Serve as the technical owner of endpoint management across macOS WindowsLinux ChromeOS and cloud-hosted servers (AWS).
- Deploy and manage MDM solutions such as Kandji Jumpcloud and Intune.
- Manage groups of license servers and service nodes running on AWS EC2.
- Build and maintain scalable automation solutions for app deployments policyenforcement and endpoint monitoring using scripting languages like Bash Powershell
and Python - Administer and respond to security alerts via SentinelOne (or comparable EDRplatform) to develop real-time monitoring of events device performance and threats.
- Collaborate with Security and Compliance teams to enforce device posture standards(e.g. encryption patch compliance OS baselines).
- Build and refine device lifecycle processes: provisioning deprovisioning monitoring
and inventory tracking. - Partner with IT support staff to enable fast repeatable and secure onboarding and
support workflows. - Document tools standards and processes for internal knowledge sharing and
scalability. - Identify opportunities to optimize and scale endpoint management with a focus on
automation telemetry and security.
What Youll Bring
- 4 years of experience managing endpoints at scale (500 devices).
Strong hands-on experience with Jamf or Kandji and JumpCloud or Microsoft Intune. - Experience managing Ubuntu or other Linux distros in desktop or server roles.
- Experience with AWS EC2 and managing cloud-based license or utility servers.
- Proficiency in scripting and automation using Bash PowerShell and Python.
- Administration experience with EDR platforms like SentinelOne.
Familiarity with Apple Business Manager (ABM) DEP Autopilot or zero-touchdeployment workflows. - Proven ability to take ownership of systems and drive continuous improvement.
- Strong documentation skills and ability to train others in tools or processes.
- Experience integrating endpoint tools with identity providers (e.g. Okta Azure AD).
- Experience with endpoint compliance in regulated environments (SOC 2 HIPAA ISO
27001 etc.).
What Else You Need to Know
The starting cash range for this role is $170000 - $190000. Please note that this is a target starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors including a specific candidates experience qualifications skills working location and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical dental and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard torace color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status military or veteran status citizenship or other characteristics protected by state federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit please apply!