HR Systems Analyst

Join the team redefining how the world experiences design.

Hey gday mabuhay kia ora hallo vtejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if youre near one) at home or a bit of both its up to you.

About the team

Our People (HR) Programs Team act as the conduit between our broader People Group and our internal partners across IT Procurement Finance Legal and Security to deliver on our People Technology goals. People Programs partners with our People Systems team to centrally own and sequence our People tech roadmap rallying everyone towards a big-picture cross-team vision for our tech.  

About the role

The Workday HR Systems Analyst plays a crucial role in executing configuration managing operational health and enabling automation across Canvas core Workday modules - Core HCM Advanced Compensation Employee Voice (Engagement) and Performance Management.

This role sits at the heart of Canvas tiered People Technology operating model:

• Tier 1 (People Ops) handles frontline support and basic configuration.

• Tier 2 (People Tech / You) delivers safe business-led configuration of medium-complexity changes leads testing and partners with IT.

• Tier 3 (IT / Technical System Owners) manages complex integrations custom development platform architecture and compliance.

As a Tier 2 operator youll configure and test safe changes within Workday triage and troubleshoot issues and partner with the People Ops team and IT to keep our platform stable and continuously improving. Youll also lead the review redesign and optimisation of end-to-end workflows in Workday to reduce friction remove unnecessary steps and align with Canvas evolving ways of working.

What youd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start but this will likely evolve.

At the moment this role is focused on:

• Keeping Workday running smoothly: Configure and maintain Workday business processes condition rules security groups time off rules and org structure and module-specific features within Core HCM Advanced Compensation Employee Voice (Engagement) and Performance.  Own user role assignments and audit access controls in partnership with IT. Plan design and execute end-to-end testing cycles for Workday changes including unit testing and user acceptance testing (UAT). Develop and maintain reusable test scripts and scenarios to ensure consistency across releases. Partner with People Ops and IT to coordinate integration testing UAT gather feedback and resolve defects before deployment.
• Automate and elevate processes: Identify manual or repetitive HR workflows and build automations using low-code tools like Workato to redesigning core business processes (e.g. onboarding job changes offboarding approvals) to be more user-friendly compliant and efficient.
• Be the first responder: Act as the Tier 2 contact for Workday-related issues raised by People Ops or escalated from Tier 1. Conduct root cause analysis and document known issues and fixes. Escalate complex technical or infrastructure issues to IT (Tier 3) when needed.
• Maintain clean compliant data and deliver actionable insights: Execute and validate bulk data changes (e.g. manager changes org restructures location updates). Ensure changes for compensation cycles performance processes or other events are accurately reflected in Workday and free from errors. Partner with People Ops to prevent downstream data quality issues and maintain compliance with policies and regulations. Develop and maintain dashboards reports and analytics in Workday to provide actionable insights for stakeholders.
• Liaise with vendors and partners: Raise and track support tickets with Workday or third-party vendors. Work closely with IT to support Workday platform upgrades and regression testing. Maintain documentation for configuration history data mapping and change impact assessments.
• Enable self-service and readiness: Create engaging easy-to-follow guides knowledge articles videos or in-system prompts for Canva users and People Ops teams. Support testing and change communications for Workday feature releases.
• Improve over time: Proactively map current-state workflows identify pain points and propose future-state designs that improve efficiency compliance and user experience. Participate in roadmap planning with Product Owners to prioritise changes that improve scale accuracy and usability. Contribute to building AI- and automation-enabled system capabilities that support operational excellence.

Youre probably a match if you

• Enterprise SaaS experience: Youve configured supported or maintained complex platforms including Workday within medium to large enterprise environments with global footprints.

• Workday know-how: Comfortable navigating Workday modules. Core HCM and Advanced Compensation essential. Bonus for other modules such as Employee Voice (Engagement) and Performance Management BP frameworks supervisory orgs and access roles.

• Workflow design skills: Ability to assess redesign and implement business processes that enhance system usability and operational efficiency.

• Problem-solving mindset: Youre comfortable triaging and resolving system issues and understand how to apply safe-change practices.

• Automation confidence: Youve worked with low-code tools like Workato (or similar) and can build simple to moderately complex flows.

• Data fluency: Confident working with large datasets validating accuracy and ensuring changes dont break downstream reporting.

• Cross-functional communicator: Able to explain configuration choices to both technical and non-technical stakeholders.

• AI curious: Interested in experimenting with smart tools and AI agents that can augment user experience or reduce human workload.

• Bias for action: You move things forward solve problems and take ownership of your space in the system landscape.

Whats in it for you

Achieving our crazy big goals motivates us to work hard - and we do - but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a stack of benefits to set you up for every success in and outside of work.

Heres a taste of whats on offer:

• Equity packages - we want our success to be yours too

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more

• Flexible leave options that empower you to be a force for good take time to recharge and supports you personally

Check out for more info.

Other stuff to know

We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

Remote Work :

Yes

Employment Type :

Full-time