Entry Level Customer Support for native Dutch Speakers in Sofia
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Job Location:
Monthly Salary:
Posted on:
10-08-2025
Vacancies:
1 Vacancy
Job Summary
Position: Contact Centre Agent (Dutch English)
Location: Sofia Bulgaria
Work Schedule:
Full-time with flexible shifts.
Compensation:
- Competitive salary with performance-based bonuses.
- Signing bonus available.
Benefits:
- Medical and dental insurance.
- Life insurance.
- Additional allowances.
Key Responsibilities:
- Handle customer inquiries via phone email and chat in a timely and professional manner.
- Troubleshoot and resolve issues providing clear and efficient solutions.
- Maintain accurate and up-to-date customer records.
- Collaborate with the team to ensure exceptional customer service.
- Identify opportunities for improving customer satisfaction and share insights with the team.
Qualifications:
- Native or C2-level proficiency in Dutch.
- Strong communication skills in English.
- Previous experience in customer service or contact centres is advantageous.
- Excellent problem-solving skills and attention to detail.
- Ability to quickly learn and adapt to new computer systems and tools.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
