Platform Services and Support Manager
Platform Services and Support Manager
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£ 66185 - 74841
1 Vacancy
Job Description
At AQA were committed to advancing education and were committed to our people. As the largest provider of academic qualifications in the UK we mark over 10 million exam papers each year and its our people who make this happen.
Platform Services and Support Manager
FTC ending March 2027 Hybrid Milton Keynes
66185 - 74841 Benefits
AQA needs someone who can do more than just manage platforms. Were looking for someone who can lead a team through complexity without losing sight of the bigger picture or the technical detail.
This is a senior role in our Assessment Technology group the people behind the platforms that deliver GCSE and A-level results to millions of students every year.
Youll be leading a team (and sometimes third-party suppliers) responsible for running supporting and improving our platforms and infrastructure. That means balancing day-to-day stability with long-term improvement. Youll need to set a clear direction and get people aligned behind it then make sure things get done.
Youll work closely with Architecture and Software teams and play a key role in delivering change across systems that are central to AQAs purpose.
What youll need to bring:
Strong experience managing Azure platforms in complex environments where uptime matters.
A working knowledge of ITIL (and preferably more than just the Foundation certificate).
Enough technical depth to lead credible conversations about platforms and infrastructure and to challenge where needed.
A structured approach to solving problems
A continuous improvement mindset youll be someone whos always looking for ways to make things better.
What youll get in return:
25 days holiday Bank Holidays Christmas shutdown.
Flexible working and genuine investment in your development.
35-hour week.
Excellent pension (6% - 11.5% employer contribution).
Enhanced family leave and more!
What next
Apply via our portal. Every applicant gets a written response.
Closing date for applications will be Thursday 21st August.
Recruitment Agencies
We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.
Full Job Description
Summary
This role is accountable for leading platform services and support team members (and 3rd party resources where required) to deploy monitor manage and support the infrastructure & products within the AQA Assessment Technology portfolio.Turning vision and priorities from senior management into achievable departmental goals this role is responsible for providing clear direction to inspire and motivate team members and other colleagues towards meeting objectives.
Inspiring a culture of trust learning innovation continuous improvement collective ownership and technical excellence.
This role reports to the Head of Software Delivery (HoSD).
Required Experience:
Manager
Employment Type
Full-Time
