Staff Technical Writer
Staff Technical Writer
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$ 175000 - 220000
1 Vacancy
Job Description
Who Are We
Postman is the worlds leading API platform used by more than 40 million developers and 500000 organizations including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaborationenabling users to create better APIs faster.
The company is headquartered in San Francisco and has an office in Bangalore where it was founded. Postman is privately held with funding from Battery Ventures BOND Coatue CRV Insight Partners and Nexus Venture Partners. Learn more at or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The API-First World graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
Would you like to write technical documentation that helps people use Postman to design build and test API projects We are currently looking to expand our docs team with a Staff Technical Writer who can document Postmans new and exciting AI features and lead tactical projects to help our team succeed in delivering top-tier docs to Postman users. Check out the Postman Docs to see the kind of content youll be working on. This is a hybrid role that includes both authoring documentation for our latest new AI features and
Over 40 million people use Postman not to mention over 500000 organizations around the world. We are in need of a Staff Technical Writer who can help deliver reference and learning material to our extremely broad user base. Postman is used by everyone from experienced software engineers to people with no technical experience at all. If supporting this variety of learners sounds like the kind of challenge youd like to tackle apply to join us!
What Youll Do
- Own the docs for your dedicated feature setyoull be responsible for documenting a specific area of the Postman product and will drive all docs efforts around it.
- Plan documentation in conjunction with product release cyclesyoull work with engineers and product managers to learn about a feature from specifications user research and most importantly through your own hands-on experimentation with the product.
- Assist in management of day-to-day operations of the technical writing team including doc releases feature scheduling Jira tracking release notes style guide maintenance and editorial reviews.
- Deliver high-quality accurate documentation that acts as an effective learning resource aligns with content strategy guidelines and represents the Postman product to community and customers.
- Liaise with stakeholders across the company to establish and address docs needs.
About You
- Problem solveryou take a broad view of the role your docs work plays within the organization and are comfortable with shifting priorities.
- Strong communicatoryoure experienced in writing technical material and your communication skills carry over into the way you engage with teammates.
- Self-directed learneryou can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices.
- Experience using and documenting SaaS products. Documenting AI products is a plus.
- Nice skills to have include experience with the Docs as Code/Docs like Code approach to documentation writing Markdown-based content working in an Agile environment and using source control systems especially Git.
- Minimum Bachelors degree plus 8 years of technical writing.
The reasonably estimated base salary for this role ranges from $175000 to 220000 plus a competitive equity package. Actual compensation is based on the candidates skills qualifications and experience.
What Else
In addition to Postmans pay-on-performance philosophy and a flexible schedule working with a fun collaborative team Postman offers a comprehensive set of benefits including full medical coverage flexible PTO wellness reimbursement and a monthly lunch stipend. Along with that our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected while our donation-matching program can support the causes you care about. Were building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we embrace a hybrid work model. For all roles based out of San Francisco Bay Area Boston Bangalore Hyderabad and New York employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce leadership team and peers. The benefits of our hybrid office model will be shared knowledge brainstorming sessions communication and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes but also our work we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Required Experience:
Staff IC
Employment Type
Full-Time
