DAYS Team Leader
DAYS Team Leader
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Job Description
- $103172 super NFP salary packaging benefits
- Max Term Full Time Contractto 15 September 2026 with possibility of extension
- Location: Boorloo (East Perth) WA 6004
- Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Together were building hope and possibility for all. Find out more about us and our purpose.
Your Opportunity
As the Team Leader for our Withdrawal and Respite Service you will lead a dedicated team of approximately 12 staff delivering person-centred support to young people undergoing withdrawal or seeking respite from alcohol and other drug (AOD) use. This is an on-site position based in East Perth where you will be responsible for the day-to-day operations of the service lead team development and hold a small case management load. Working under the general direction of senior leaders you will apply your expertise to champion a therapeutic safe and structured environment. You will mentor staff and embed a values-led culture where individuals feel supported safe and inspired while ensuring the program remains aligned with Mission Australias values and desired outcomes. With a proven ability to lead with empathy integrity and accountability you will help cultivate a culture of trust and respect. Participation in an on-call roster is required every six weeks.
Your Key Responsibilities
- Lead mentor and supervise a multidisciplinary team to ensure the effective delivery of the residential withdrawal and respite program within a psychologically safe environment that promotes collaboration reflective practice and continuous learning.
- Oversee client intake and assessment processes ensuring best-practice support for complex and vulnerable young people.
- Ensure adequate staff coverage through effective rostering and provide on-call support on a rotational basis.
- Maintain a small caseload delivering case management aligned with Mission Australias National Case Management Approach by listening deeply championing youth voice and walking alongside staff and young people on their recovery journey.
- Conduct regular audits of case notes and reporting functions to support continuous quality improvement and compliance.
- Build and maintain strong relationships with internal and external stakeholders including justice court systems and referral networks.
- Support recruitment induction and ongoing development of team members fostering a high-performing and positive team culture.
Requirementsfor Success
- Tertiary qualification in Social Work Youth Work Social Science or related field with at least three years experience in a leadership or complex case management role.
- Proven leadership skills in multidisciplinary teams with experience in supervision performance support and conflict resolution.
- Deep understanding of the challenges faced by young people affected by AOD mental health family violence and homelessness.
- Experience engaging with Aboriginal and Torres Strait Islander young people and communities in a culturally responsive way.
- Demonstrated expertise in person-centred case management assessment and support planning for vulnerable youth.
- Strong knowledge of compliance quality assurance continuous improvement and legislative and reporting requirements.
- Highly developed written and verbal communication skills with strong administrative analytical and time management capabilities.
- Willingness to work on-site with availability for on-call duties as required.
- First Aid & CPR Certification.
- Full driver licence with no restrictions.
Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.
Your Benefits
To ensure our employees feel valued empowered and celebrated we provide a range of employee benefits including:
- Rewarding work every day you know youre making a real difference
- Not-for-profit salary packaging reducing your tax (details via AccessPay)
- Free external confidential counselling and access to chaplaincy support.
- Volunteering opportunities
- Extra leave available including an additional public holiday additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.
If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at
How To Apply
To be considered for this opportunity click apply and send your application today!
As a committed Circle Back Initiative employer we will respond to your application.
Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you.
Employment Type
Full-Time
