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OperationsManagement Level
Senior ManagerJob Description & Summary
A career in our New Technologies practice within Application and Emerging Technology services will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help clients design approaches to integrate new technologies skills and processes so they can drive business results and innovation.*Why PWC
At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.
Job Description & Summary: As a Manager you will be responsible for leading and managing the firms operations strategies and client engagements within the Global Capability Center. This role requires exceptional leadership skills deep industry knowledge and a strong understanding of the capabilities and services provided by the GCC. You will play a critical role in driving growth building client relationships and ensuring the delivery of high-quality services to clients served by the GCC.
Responsibilities:
Strategic Leadership: - Develop and implement the strategic direction and vision for the Global Capability Center in alignment with the overall business objectives of PwC. - Provide strategic guidance and support to the GCC team ensuring alignment with the firms goals and objectives. - Stay updated on industry trends emerging technologies and best practices related to the capabilities and services provided by the GCC. Business Development: - Identify and pursue business development opportunities for the GCC both internally within PwC and externally with clients. Sales expectation of around 4-5 million USD. - Collaborate with other PwC teams and practice areas to leverage capabilities and drive synergies across the organization. - Build and nurture strong relationships with key clients understanding their needs and delivering innovative solutions that meet their requirements. Operational Management: - Oversee the day-to-day operations of the accounts and engagements ensuring efficiency effectiveness and adherence to quality standards. Managing revenue of more than 2-4 Million USD. - Develop and implement operational processes and policies that optimize the delivery of services and enhance client satisfaction. - Monitor key performance indicators (KPIs) analyze performance metrics and implement corrective actions as necessary to drive operational excellence. Talent Development: - Attract develop and retain top talent within the practice fostering a high-performing culture and nurturing employee growth.
- Provide mentorship and guidance to team members promoting their professional development and career advancement. - Foster a collaborative and inclusive work environment promoting knowledge sharing innovation and continuous improvement. Stakeholder Management: - Engage and collaborate with key stakeholders across PwC including leadership partners and other directors to align strategies initiatives and priorities. - Build strong relationships with internal and external stakeholders representing the Global Capability Center and promoting its value proposition. Qualifications and Experience: - Masters degree in a relevant field; advanced degree (MBA) IIM preferred. - Must have one or more of the Certifications such as Togaf PMP Safe Price2 etc. - Extensive experience (typically 13 years) in a leadership role within a professional services firm or a Global Capability Center. - Demonstrate good understanding of ITIL Management skills Cloud Adoption and Strategy Frameworks - Experience in conducting application & Infrastructure security reviews / audits. - In-depth knowledge of the services capabilities and operations within the Global Capability Center domain. - Proven track record in business development client relationship management and delivering results in a highly competitive market. - Strong leadership and people management skills with the ability to inspire and motivate teams. - Excellent communication presentation and interpersonal skills. - Strategic mindset with the ability to think critically and make sound decisions in complex situations. - Strong business acumen including financial management and budgeting skills. - Fluency in English -GTM/Go to Market - this a key experience required
Mandatory skill sets:
Cloud Strategy Security Sales Business Development Business Development Azure/AWS Cloud Strategy Client Relationships IT Services Sales Consulting Sales
Preferred skill sets:
Cloud Strategy Security Sales Business Development Business Development Azure/AWS Cloud Strategy Client Relationships IT Services Sales Consulting Sales
Years of experience required:
10-15 years
Education qualification:
Graduate Engineer or Management Graduate
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering Bachelor DegreeDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Cloud TechnologyOptional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Reasoning Analytical Thinking Application Software Business Data Analytics Business Management Business Technology Business Transformation Coaching and Feedback Communication Creativity Documentation Development Embracing Change Emotional Regulation Empathy Implementation Research Implementation Support Implementing Technology Inclusion Influence Intellectual Curiosity Learning Agility Optimism 24 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 80%Available for Work Visa Sponsorship
YesGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior Manager
Full-Time