Records Associate
Records Associate
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Job Description
Williams Lea is the global provider of skilled business-critical support services to financial legal and professional services firms. We connect people processes and technology to manage documents and streamline key operational functions.
From our humble beginnings as a financial printer in London to our position today as a global outsourcing leader our business is built a strong heritage great relationships and a talented team. Our 6000 worldwide employees work onsite at clients and onshore/offshore at Williams Lea operations providing rivaled support and helping clients transform their support operations. With revenues of over $400 million Williams Lea is backed by Advent International one of the largest global private equity investors.
Williams Lea is hiring for a Records Associate for our Washington DC office to work Monday to Friday 8:00 am to 5:00 pm
Pay: $24.00/hr
The candidate for this Records Associate position will be responsible for delivering exceptional customer service to our clients within a corporate law firm environment. Work requirements include file creation labeling retrievals transfers destruction tracking and also document scanning. This position requires regular professional written and verbal communication with our clients other departments and vendors. Coordination of records scanning and retrieval projects with other departments and external vendors is also required for this position. Good working skills in Microsoft Word Excel Outlook Adobe PDF eDocs DM and LegalKey are essential for this position.
Job Responsibilities:
- Following all established internal Records procedures
- Creation of new files and revision of existing files
- Data entry into the records management database
- Adhering to document retention policies
- Labeling moving and shelving files
- Follow-up on checked-out files as needed
- Process and file incoming records under their respective client matters
- Participate in diverse ongoing Records projects regularly
- Coordinate and track scanning projects between Records and other departments
- Daily scanning of documents using computer desktop scanners and Adobe PDF
- PDF quality control profiling and saving to the Document Management System
- Using a handheld barcode scanner to track the location and movement of internal files
- Track and retrieve files from internal or external locations as needed for client requests
- Processing inactive and closed files in preparation for transfer to off-site storage
- Work with offsite storage vendors on retrieval/storage of files via web interface or phone
- Routing and tracking of locked shred bins managed by Records for the firms DC office
- Maintaining daily productivity tracking logs of all department activities and projects
- Research of client and matter information in various firm databases as needed
- Working on any other reasonable request for Records related assistance
- Maintaining the highest levels of confidentiality of all firm records and files
Job Requirements:
- High school diploma or equivalent college degree preferred
- Prior legal records and file creation experience required
- Indexing pleadings required
- Hard and electronic file transferring required
- Excellent attention to detail and strong consistent task focus
- Professional effective written and oral communication skills
- Excellent interpersonal and teamwork skills
- Effectively complete tasks without constant supervision
- Ability to multi-task and meet multiple deadlines
- Intermediate Windows 10 based computer skills required
- Good working skills in Microsoft Word Excel and Outlook required
- LegalKey and IRM experience required
- Document scanning and Adobe PDF toolset experience preferred
- Ability to handle sensitive and/or confidential materials required
- Capacity and willingness to climb short ladders/step stools
- Must be able to lift up to 50 lbs. and push carts full of files on a regular basis
- Able to load push and unload carts of boxes or files as needed
- Capable of understanding client inquiries and providing effective responses
Your safety and well-being:
As we all continue to deal with the effects of COVID-19 your health and well-being remain our top preparation for returning to our workplaces the following guidance has been developed with reference to government designated authority as well as feedback received from employees. This guidance is further supported by our Wellness site content and external resources to help you manage through these unprecedented times.
Face masks:
To supplement social distancing and where stipulated everyone is required to wear a face mask at all times upon entering and when working within the building.
Social distancing:
Workstations and office areas are continually evaluated to ensure the 2m/6ft social distancing rule can be applied and adhered to by all employees.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Required Experience:
IC
Employment Type
Full-Time
