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POSITION SUMMARY
Business Development Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As key members of the service team through regular interactions with clients individuals in this role build trusted relationships. Leading with a client first mindset a successful candidate for this role will have strong interpersonal skills and their focus will be on delivering an exceptional client supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams this role will focus on assisting in all areas of service level business development including digital marketing portfolio holdings and/or proposal tools and financial planning.
DUTIES and RESPONSIBILITIES:
Cultivating relationships with business partners and colleagues internally and externally
Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships through an exceptional client experience
Assisting the FA/PWA/team in delivering against their client service model including preparing for regular meetings as well as tracking follow-ups
Assisting the FA/PWA/team in organizing around and executing against their business plan and strategies to support it partnering closely with other market stakeholders such as Practice Strategy Consultants Business Development Managers and Branch Management
At the direction of FA/PWA/team executes against all clerical elements of digital and in-person marketing strategies including conferences and seminars or webinars websites social media and regular email connectivity
At the request of the client and/or FA/PWA/team preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients
At the request of the client and/or FA/PWA/team assisting with research using firm-approved systems
At the request of FA/PWA/team participating in existing client and/or prospective client meetings representing the service lens
Focusing with the FA/PWA/team and other business partners to optimize business practice efficiencies
Providing backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team such as executing money movement transactions answering general non-investment related questions concerning client accounts educating or enrolling clients in digital tools (e.g. MS Online) accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity
Participating in firm initiatives (e.g. training or education programs) special projects and/or other duties directed by local management
Remaining current on all policies procedures and new platforms
EDUCATION EXPERIENCE KNOWLEDGE and SKILLS:
Education and/or Experience
5 years of work experience in a field relevant to the position required
Four-year college degree or professional certification preferred
Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
Additional product licenses may be required Knowledge/Skills
Knowledge of financial services products including but not limited to equities bonds options mutual funds annuities insurance and managed accounts
Technically proficient and quick learner of new and updated platforms
Detail oriented with superior organizational skills and ability to prioritize
Expert knowledge of basic personal computer MS Office (particularly MS Excel) and internet applications
Exceptional writing interpersonal and client service skills
Strong time management skills
Team player with the ability to collaborate with others
Ability to work in a fast-paced evolving environment
Adaptable and ability to multi-task
Goal oriented self-motivated and results driven
Reports to:
Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.
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Morgan Stanleys goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex sex stereotype gender gender identity or expression transgender sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy veteran or military service status genetic information or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Required Experience:
IC
Full-Time