Administrative Assistant – Shared Services

Essential Responsibilities for Business Office:

Provide professional efficient and quality customer service to internal/external parties. Includes heavy contact with students and utilization of college systems and helpdesk tickets to research and answer questions about account charges payments financial aid and refunds and assist students with resolving issues.

Utilize the Colleges business systems to perform accounts receivable duties in person and by phone including receiving/posting payments daily reconciling of cash drawers and issuing receipts.

Daily opening and distribution of business office mail. Log payments received and forward invoices to accounts payable hub for payment.

Enter fee remissions/tuition waivers and process transcript request payments.

Apply reconcile and track student scholarship payments utilizing Excel.

Regular generation and disposition of student credit balance and other reports.

Essential Responsibilities for Facilities Office:

Handles purchasing for Facilities Maintenance and Security departments and serves as the contact person for custodial and maintenance matters.

Coordinates Facilities office functions in a timely manner including but not limited to work order requests key requests assigning lockers etc.

Obtains Certificates of Insurance and keeps a file of incoming certificates of insurance from various agencies associated with the college.

Manages inventory system for the Evansville Service Area and is responsible for adding transferring and deleting physical inventory to the system. Assist with the audits of inventory as needed.

Other Shared Responsibilities:

Assist other departments with any procurement questions/issues and assist in entering Requisitions.

Serves as a backup to the mail room/copy center staff during vacation or illness leaves.

Is a member of the emergency response team in the event of inclement weather fires or other emergency situations and participates in various drills depicting possible emergencies such as fire drills tornado drills earthquake drills etc.

Work Hours:

• Typical business work hours may be adjusted during peak times.

Hiring Range:

• This role is budgeted between $15.00 and $17.00 per hour based on qualifications and experience.

Benefits:

Full-time benefits eligible position with no enrollment waiting period. Exceptional benefit offerings including:

• Medical insurance dental insurance vision insurancelife insurance spouse/child life insurance long-term disability short-term disability.

• Retirement Plan with 10% Employer contributionno match necessary with no waiting period.

• Paid time off: vacation sick time holidays winter break between December 25th and January 1st and more.Up to 47 paid days off per year.

• Free Ivy Tech tuitionfor employee spouse and dependents.

• For those pursuing higher degreesTuition Reimbursement at other institutions.

• Opportunities forProfessional Development.

• Eligible employer under theDOL Public Service loan forgiveness program.

• For more information on Ivy Tech Benefits visit Qualifications:

  High School Diploma or GED

  Minimum one year work experience in a professional environment.

  Must be proficient in word processing database and spreadsheet software packages.

  Preferred Qualifications:

  Associate Degree in Accounting Business or related field.

  Strong customer service and interpersonal skills as well as the ability to work with confidential information.

  Attention to detail adaptability to change good organizational skills and exceptional team work ethic are required.

  Experience with word processing database and spreadsheet applications.

  Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.